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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,954 Reviews

1,954 Reviews of Garden Grove Kia - Service Center

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March 08, 2025

At first they appeared good and then they start scamming the daylights out of you. Before getting services they highly reccomend you need. Contact other dealerships first just to verify. More

by CM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember.
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Mar 10, 2025 -

Garden Grove Kia responded

It's concerning to hear about your experience, and we certainly don't intend for our recommendations to come across as anything but helpful. We value transparency and would like the opportunity to address any misunderstandings or concerns you have. Please feel free to reach out so we can discuss this further. Thank you, Craig Atchison - Service Manager - 714-823-4949

March 08, 2025

Luis Was Great. Kept Me Inform of What Was going on with my car Great Service More

by bellmaggie730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 10, 2025 -

Garden Grove Kia responded

We couldn't ask for a better review of Luis and Garden Grove Kia. Thanks so much!

March 07, 2025

Web is amazing great customer service. He listened and communicated back also thanks to Adrian she was very helpful. More

by cindychickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
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Mar 07, 2025 -

Garden Grove Kia responded

Cindy, we're delighted to hear that Web and Adrian provided you with great customer service at Garden Grove Kia. Thank you for sharing your experience!

March 07, 2025

Kind and personable support, quick response, no wait, great lounge. Would come back here - only here! More

by evelyn.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 07, 2025 -

Garden Grove Kia responded

We're delighted to hear you enjoyed your experience at Garden Grove Kia! Our team is committed to providing excellent service and a comfortable environment. We look forward to welcoming you back in the future!

March 04, 2025

Free coffee, water, and seating area was clean and quiet. There are electrical outlets and phone chargers available. Overral, happy with the service. More

by stopspazzing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Mar 04, 2025 -

Garden Grove Kia responded

We're delighted to hear you enjoyed the amenities and service at Garden Grove Kia! It's great knowing our efforts in providing a comfortable environment made your visit pleasant. Thanks for sharing your experience with us!

March 04, 2025

I had an appointment scheduled for 8am to check the interior ambient lighting and noticed I was close to my scheduled oil maintenance. I asked Wblesther if they would be able to perform the scheduled More

by elberts_rx7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther
Report | Print
Mar 04, 2025 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia were able to accommodate your maintenance needs so efficiently. Thanks for sharing your experience, and we look forward to assisting you again in the future!

March 04, 2025

great overall excellent customer service great job great personnel, great team work great overall work More

by nancydelira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther Espinosa
Report | Print
Mar 05, 2025 -

Garden Grove Kia responded

Nancy, thank you for the fantastic feedback! We're delighted to hear that our team at Garden Grove Kia provided excellent service. We appreciate your support and look forward to serving you again in the future!

March 04, 2025

I am very satisfied with the service at Garden Grove Kia! Luis Mendoza is the best! More

by mlstevens8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Mar 05, 2025 -

Garden Grove Kia responded

We appreciate the stellar review for Luis here at Garden Grove Kia!

March 03, 2025

Luis was very helpful when I brought in our Carnival for the 30K service. He helped make it a quick and easy experience. I appreciate all his help! More

by derekdavidwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Mar 03, 2025 -

Garden Grove Kia responded

Derekdavidwilson, we're delighted to hear that Luis made your 30K service visit a breeze at Garden Grove Kia. Thank you for sharing your experience with us!

March 03, 2025

Great service and care. I felt confidant and supported. I am glad I got this car and service. More

by bodyawareness1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Report | Print
Mar 03, 2025 -

Garden Grove Kia responded

Thanks for the 5-star review. We hope to see you again at Garden Grove Kia!

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