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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,915 Reviews

1,915 Reviews of Garden Grove Kia - Service Center

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March 02, 2023

Garden Grove Kia has the best service team in Orange County. Appointments are on time, well-communicated and outstanding performance. More

by kdraws2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Anaya
Report | Print
Mar 03, 2023 -

Garden Grove Kia responded

Our team appreciates your wonderful review! Thank you for your support and we will see you next time!

February 28, 2023

Luis was super helpful. This is the second time he has helped me and I definitely appreciate his friendly attitude! More

by mlstevens8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service
Report | Print
Feb 28, 2023 -

Garden Grove Kia responded

Luis and the team are grateful for your loyal business. Thanks for the 5-star review of Garden Grove Kia!

February 27, 2023

Luis was very helpful and accommodating. I just went in for an oil change and was out in 45 mins. More

by CHERYLWOOLF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service
Report | Print
Feb 27, 2023 -

Garden Grove Kia responded

Cheryl, thank you for the review! We are so glad to hear that you had a successful experience working with Luis. Drive safely, and we hope to see you back again at Garden Grove Kia!

February 27, 2023

Effective and great service, was able to be scheduled within the time frame I needed More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Feb 28, 2023 -

Garden Grove Kia responded

Chris, thank you for taking the time to review Garden Grove Kia! It really means a lot to hear that you’re happy. Until next time, safe travels ahead!

February 25, 2023

My experience was quick and affordable. My service advisor was knowledgeable and witty which made for a great experience. More

by scionviper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Report | Print
Feb 27, 2023 -

Garden Grove Kia responded

We are pleased to hear about your positive experience with us here at Garden Grove Kia! Thank you for your confidence in our team and we hope to see you in the future!

February 25, 2023

Always great service by Kia Garden Grove service. Customer care is a priority even though their hands can be tied when dealing with Kia corporate on pressing issues with your vehicle. More

by rios_andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis and Andrea in service
Report | Print
Feb 27, 2023 -

Garden Grove Kia responded

Thank you for sharing your glowing appreciation for Garden Grove Kia! We're elated that our team has demonstrated our commitment to excellent customer service. We look forward to working with you again down the road!

February 23, 2023

My adviser Chris was very straightforward and thorough about any questions & concerns I’ve had! I very much appreciate your existence at the dealer. Thank you! More

by Fattimah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Franklin
Report | Print
Feb 23, 2023 -

Garden Grove Kia responded

We're grateful for you taking the time to recommend Chris and the Garden Grove Kia team. Your feedback lets us know we're doing a good job!

February 22, 2023

Nice customer service. There is still one more thing before to do … recheck the oil. More

by juliehead93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
February 22, 2023

Very helpful and quick to handle recalls on my vehicle. Answers to all my questions More

by robmartinez33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Dennis
Report | Print
Feb 23, 2023 -

Garden Grove Kia responded

We are grateful to have your business! Thanks for taking the time to leave us a kind review! - The Garden Grove Kia Team

February 21, 2023

Luis is an asset to Garden Grove Kia. He always greets you with a smile, and seems knowledgeable with his job. More

by rmalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza , Assistant Drive Director
Report | Print
Feb 21, 2023 -

Garden Grove Kia responded

Luis and the entire Garden Grove Kia team are delighted to see this excellent review of their service! Thank you so much for supporting Garden Grove Kia and we will see you next time!

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