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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,915 Reviews

1,915 Reviews of Garden Grove Kia - Service Center

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February 20, 2023

great customer service, friendly staff always there to help clean work space , overall is a 5 star More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Feb 20, 2023 -

Garden Grove Kia responded

Mari, thank you for visiting Garden Grove Kia! We are grateful for your five-star rating.

February 20, 2023

Really great service, great experience! Luis was extremely helpful.he always provides great service! That's why I travel from LA to OC to have my car serviced. More

by ngarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis (service adviser)
Report | Print
Feb 20, 2023 -

Garden Grove Kia responded

Thank you for taking a moment to recommend Luis and the Garden Grove Kia team. We're grateful for your kudos and look forward to your next visit with us!

February 16, 2023

Never return again. Exceptional high price and kept me waiting for 3 additional hours after ready! More

by notenought
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Franklin
Report | Print
February 16, 2023

The customer service representaive at the dealer in service greeted me immediately and was very helpful! More

by mlstevens8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service
Report | Print
Feb 16, 2023 -

Garden Grove Kia responded

Thank you for the 5-star review of our team and Garden Grove Kia! We hope to see you again next time!

February 15, 2023

The team at this KIA Service Center was great. They communicated everything really well and clearly. They were fast, efficient, and helpful; they made this experience easy. More

by STEVEN SOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Feb 15, 2023 -

Garden Grove Kia responded

We're elated that our team made your experience a smooth success, Steven! Thank you for choosing Garden Grove Kia. Safe travels, and we'll see you next time!

February 15, 2023

Attendant made a joke that I didn’t care about my car - never going back. More

by Natcooper211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando Anaya
Report | Print
February 15, 2023

Really great service, great experience! Luis was extremely helpful... He talked me through everything I needed, and explained everything thoroughly. More

by MADIMAGHDESSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza ( Service)
Report | Print
Feb 15, 2023 -

Garden Grove Kia responded

Thank you for the 5-star review of Garden Grove Kia! Luis and the rest of our service team look forward to seeing you again down the road!

February 15, 2023

Fast and excellent customer service and You don’t need to make second call for setting up appointments More

by Franc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
Report | Print
Feb 16, 2023 -

Garden Grove Kia responded

All of us at Garden Grove Kia are happy to see this wonderful feedback! Thank you Franc! Safe travels until next time!

February 15, 2023

This KIA dealership in Garden Grove, CA has friendly staff and great customer service. Came in for a recall, and got my vehicle fixed within the hour or so. More

by NRAMIREZ2391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Feb 15, 2023 -

Garden Grove Kia responded

Our team is always happy to help you out! Thank you for supporting Garden Grove Kia and please let us know if you need anything at all down the line!

February 14, 2023

I got prompt service when I arrived. The people there are extremely professional.It was quicker than expected. More

by jeremiah.franklin213
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 15, 2023 -

Garden Grove Kia responded

We are pleased to hear about your positive experience with us here at Garden Grove Kia! Thank you for your support of our team and we hope to see you in the future!

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