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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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February 27, 2023

Luis was very helpful and accommodating. I just went in for an oil change and was out in 45 mins. More

by CHERYLWOOLF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service
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Feb 27, 2023 -

Garden Grove Kia responded

Cheryl, thank you for the review! We are so glad to hear that you had a successful experience working with Luis. Drive safely, and we hope to see you back again at Garden Grove Kia!

February 25, 2023

My experience was quick and affordable. My service advisor was knowledgeable and witty which made for a great experience. More

by scionviper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Report | Print
Feb 27, 2023 -

Garden Grove Kia responded

We are pleased to hear about your positive experience with us here at Garden Grove Kia! Thank you for your confidence in our team and we hope to see you in the future!

February 25, 2023

Always great service by Kia Garden Grove service. Customer care is a priority even though their hands can be tied when dealing with Kia corporate on pressing issues with your vehicle. More

by rios_andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis and Andrea in service
Report | Print
Feb 27, 2023 -

Garden Grove Kia responded

Thank you for sharing your glowing appreciation for Garden Grove Kia! We're elated that our team has demonstrated our commitment to excellent customer service. We look forward to working with you again down the road!

February 23, 2023

My adviser Chris was very straightforward and thorough about any questions & concerns I’ve had! I very much appreciate your existence at the dealer. Thank you! More

by Fattimah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Franklin
Report | Print
Feb 23, 2023 -

Garden Grove Kia responded

We're grateful for you taking the time to recommend Chris and the Garden Grove Kia team. Your feedback lets us know we're doing a good job!

February 22, 2023

Very helpful and quick to handle recalls on my vehicle. Answers to all my questions More

by robmartinez33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Dennis
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Feb 23, 2023 -

Garden Grove Kia responded

We are grateful to have your business! Thanks for taking the time to leave us a kind review! - The Garden Grove Kia Team

February 22, 2023

Nice customer service. There is still one more thing before to do … recheck the oil. More

by juliehead93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
February 21, 2023

Luis is an asset to Garden Grove Kia. He always greets you with a smile, and seems knowledgeable with his job. More

by rmalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza , Assistant Drive Director
Report | Print
Feb 21, 2023 -

Garden Grove Kia responded

Luis and the entire Garden Grove Kia team are delighted to see this excellent review of their service! Thank you so much for supporting Garden Grove Kia and we will see you next time!

February 20, 2023

Really great service, great experience! Luis was extremely helpful.he always provides great service! That's why I travel from LA to OC to have my car serviced. More

by ngarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis (service adviser)
Report | Print
Feb 20, 2023 -

Garden Grove Kia responded

Thank you for taking a moment to recommend Luis and the Garden Grove Kia team. We're grateful for your kudos and look forward to your next visit with us!

February 20, 2023

great customer service, friendly staff always there to help clean work space , overall is a 5 star More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Feb 20, 2023 -

Garden Grove Kia responded

Mari, thank you for visiting Garden Grove Kia! We are grateful for your five-star rating.

February 16, 2023

Never return again. Exceptional high price and kept me waiting for 3 additional hours after ready! More

by notenought
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Franklin
Report | Print
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