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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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January 05, 2023

Luis was gteat. Nice large clean waiting room. Easy to work with Luis. Positive experience More

by hmh777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jan 05, 2023 -

Garden Grove Kia responded

Our team appreciates your glowing review! Thanks for supporting Garden Grove Kia and let Luis know if you need anything down the line!

January 05, 2023

Great and fast service, communication was absolutely amazing. Texting to let me know every step and time estimate was on point. More

by nursesaira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 05, 2023 -

Garden Grove Kia responded

Thank you for taking the time to leave Garden Grove Kia your 5-star review! We’re happy to hear that our team was able to demonstrate our commitment to great service. Have a great day and keep us in mind for any future needs.

January 05, 2023

Jacob was such a great help. He definitely elevated my experience because I came in the wrong Tuesday, but he did not hesitate to ensure that I still got to get my car serviced a More

by TMACKLIN04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob,service department
Report | Print
Jan 05, 2023 -

Garden Grove Kia responded

It's wonderful to hear that Jacob went the extra mile to provide a five-star experience. Thanks for sharing with the Garden Grove Kia team. You made our day!

January 04, 2023

GG Kia always give me fast, efficient and professional service and a beautiful lounge where I can wait More

by ogmoflicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Jan 04, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

January 03, 2023

The service department at Garden Grove was very clean. My service advisor Efrain Perez was knowledgeable, friendly, courteous, and understanding. I give him a five star rating. More

by CASEYSTEVENZABALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren Perez service advisor
Report | Print
Jan 04, 2023 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Efrain and the Garden Grove Kia team. Drive safely, and we hope to see you back!

January 03, 2023

Reliable and professional. Luis Mendoza had the BEST personality and knowledge. I was 100 percent impressed. More

by melissavincelet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Jan 03, 2023 -

Garden Grove Kia responded

This review means a lot to us! Thank you for choosing Garden Grove Kia and for sharing your thoughtful feedback about Luis! Take care!

December 30, 2022

Overall experience was great. Worked with Luis Mendoza in the service department He was friendly, took his time to explain cost of service, and made sure no outstanding issues. More

by carriem0037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Dec 30, 2022 -

Garden Grove Kia responded

Thank you for the great review and kind words about Garden Grove Kia. We are pleased to hear about Luis and our team's great work. We hope to see you in the future!

December 29, 2022

Our car service experience was great. Efrain made sure the outstanding issues were resolved and kept us informed throughout the process. More

by NANDODIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Dec 29, 2022 -

Garden Grove Kia responded

Thank you for the great review of us here at Garden Grove Kia! We will be sure to pass along the kind word about Efrain and wish you safe travels ahead! Take care!

December 24, 2022

Went in for an oil change and to have a couple issues looked at. They got everything done as expected. More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Dec 26, 2022 -

Garden Grove Kia responded

Hi Steven - Thank you for the great review! We appreciate your feedback and we hope to see you again at Garden Grove Kia. Drive safely!

December 24, 2022

The Service department was well-organized and very accommodating to the needs on my car. Armando was especially helpful, friendly and communicative. More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Dec 27, 2022 -

Garden Grove Kia responded

Thank you for sharing a great review of Armando and the team! We are happy to have earned your business and we hope to see you again at Garden Grove Kia. Drive safely!

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