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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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December 23, 2022

Great service. Friendly clear instructions for when the car was ready everything was on time as well. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Dec 26, 2022 -

Garden Grove Kia responded

We're elated that our team provided courteous, punctual, and straightforward service! Thank you for choosing Garden Grove Kia, Bob. We look forward to working with you again!

December 23, 2022

Maintenance crew was very good at keeping to their word to get my vehicle out on time. I'll use them as my local Kia Dealership since everyone else is nowhere near this level of professionalism. More

by aesca006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Dec 23, 2022 -

Garden Grove Kia responded

Thank you for this great review of Garden Grove Kia. The team appreciates your loyal business!

December 22, 2022

Your staff was Very kind and considerate. He went out of way to help me. Thank you More

by mike@ohdcreative.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 22, 2022 -

Garden Grove Kia responded

Thank you for this great review of Garden Grove Kia, Mike. We are here to help with any of your service needs. Happy holidays!

December 22, 2022

Had our Kia Soul Ev battery replaced. Took a couple of months. Was given a loaner car for the duration. Service manager Luis did a great job getting this job done as quickly as possible. More

by GRETCHEN.WOODALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Dec 22, 2022 -

Garden Grove Kia responded

Gretchen, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

December 20, 2022

My first time going to kia garden grove and i had a great experience thanks More

by kikearango83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Dec 21, 2022 -

Garden Grove Kia responded

We’re glad we could deliver a 5-star experience. Thank you for working with us here at Garden Grove Kia!

December 17, 2022

Very good service friendly people work done in a timely manner very clean waiting area More

by Mr. Evans
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Dec 19, 2022 -

Garden Grove Kia responded

We are pleased to hear about your positive experience with us here at Garden Grove Kia! Thank you for your confidence in our team and we hope to see you in the future!

December 16, 2022

Luis was freaking awesome I will definitely reschedule my appointments with him he was super fast respectful and friendly he know how to explain everything More

by VANDALOXZ594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Dec 19, 2022 -

Garden Grove Kia responded

Thank you for the standout review of Luis here at Garden Grove Kia! We appreciate your business and kind words, see you next time!

December 16, 2022

Never ceases to amaze me the kind of customer service is delivered when working with Mr. Luis Mendoza. My last service visit consisted of me NOT being able to bring my car in. My wife had to do it for me. More

by RaceAce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS MENDOZA
Dec 16, 2022 -

Garden Grove Kia responded

Thank you for the glowing review! We strive to deliver a seamless and professional service experience, and it means a lot to hear that this was reflected in your time working with Luis and the Garden Grove Kia team. We will be sure to pass on the kind feedback to them. Drive safely, and we hope to see you back again down the road!

December 16, 2022

Job well done! Customer service and all the team of advisors are very nice and very friendly. More

by FABRICEKODIA
Recommend Dealer
Yes
Employees Worked With
Luis mendoza
Dec 16, 2022 -

Garden Grove Kia responded

We appreciate the shoutout! Thanks for choosing Garden Grove Kia. Safe travels!

December 16, 2022

Mando's awesome! I'm hoping he's Manager of service. If not, he should be 1st in line! More

by art_gates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Dec 16, 2022 -

Garden Grove Kia responded

Thanks for this great review of Garden Grove Kia. We are proud of our team here, so your feedback means a lot to us!

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