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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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November 30, 2022

Good, quick, and friendly service. The service was great and the employees were very courteous. More

by msixtos90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis mendoza
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Nov 30, 2022 -

Garden Grove Kia responded

This review means a lot to us! Thank you for choosing Garden Grove Kia and for sharing your thoughtful feedback about our team. We hope to see you again!

November 29, 2022

I don’t know when to go back for an oil change because they didn’t put the sticker on my window More

by NICOLEMCcREADY372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian service department
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November 29, 2022

Luis took great care of us and we will definitely be back. We used to go to Kia Irvine as it’s closer to our home, we have now switched to Kia Garden Grove. More

by Link0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Nov 29, 2022 -

Garden Grove Kia responded

It was our privilege to serve you, thanks so much! -- Garden Grove Kia Team

November 29, 2022

My first complimentary Oil Change service should have been with Free Tire Rotation. But Kia wanted about $40 for it. Pep Boys does it free with an Oil change. At least with the first service, it should h More

by KANDARP JANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kadin Espinosa
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November 29, 2022

It took long than quoted for my service, then I was told my car had the complementary car wash which did not happen. More

by pamela.johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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November 24, 2022

Excellent costumer service. They help you as soon as you walk in and are knowledgeable about recalls. More

by ortpet23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Nov 28, 2022 -

Garden Grove Kia responded

We are happy to hear that our team was attentive and helpful! Thank you for choosing Garden Grove Kia and for sharing your experience with our team. Drive safely!

November 24, 2022

Service techs worked through their lunch breaks to fix my faulty fuel pump on my car, 4 days before my actual appointment was set, since I had already had my car towed to their lot! Amazing, brought in the c More

by GaryLightbody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis M, Derek H
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Nov 28, 2022 -

Garden Grove Kia responded

Thank you for the great review, Gary! We are thrilled to hear that you had a successful service experience working with Derek, Luis, and the Garden Grove Kia team. Drive safely, and we are wishing you many happy miles down the road!

November 24, 2022

Took long to fix my cars belt ghat was stuck. The worst dealer ever. Wouldn’t recommend it to anyone More

by HERRERADULCEM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aldo Orea
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 23, 2022

Great all around service and very knoladable. Thay also went beyond there duties to make me happy More

by MAINSTREETPROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person was not on that liat
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Nov 23, 2022 -

Garden Grove Kia responded

Thanks for taking a moment to recommend Garden Grove Kia! Your feedback lets us know we're making all the right moves. Take care!

November 23, 2022

They were nice and they were friendly. car running great came back clean wasn't a very long wait very happy. More

by CRAIGAPOLLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Garden Grove Kia responded

Craig, there’s nothing better than a great review. Thank you! - Garden Grove Kia Team

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