Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Garden Grove Kia - Service Center
Garden Grove, CA
1,935 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,935 Reviews of Garden Grove Kia - Service Center
Sort by
December 02, 2022
Dejaron el tapón abierto de la gasolina y se encendió check engine light. Tuve que perder tiempo llendo a un Autozone porque aparte ustedes no tienen servicio los sábados de análisis. La persona que aten check engine light. Tuve que perder tiempo llendo a un Autozone porque aparte ustedes no tienen servicio los sábados de análisis. La persona que atendió mi llamada el día de mi cita me dio información errónea. Así que considero esto como una mala experiencia. More
by diantonio17
Verified CustomerEmployees Worked With
N/A
December 01, 2022
Staff is very friendly and knowledgeable. The customer lounge is very comfortable and stocked with complimentary coffee/tea, water and popcorn. Car was done when they said it was going to be The customer lounge is very comfortable and stocked with complimentary coffee/tea, water and popcorn. Car was done when they said it was going to be done. More
by huntsfamily
Employees Worked With
Armando Anaya
November 29, 2022
Luis took great care of us and we will definitely be back. We used to go to Kia Irvine as it’s closer to our home, we have now switched to Kia Garden Grove. back. We used to go to Kia Irvine as it’s closer to our home, we have now switched to Kia Garden Grove. More
by Link0
Employees Worked With
Luis
November 29, 2022
My first complimentary Oil Change service should have been with Free Tire Rotation. But Kia wanted about $40 for it. Pep Boys does it free with an Oil change. At least with the first service, it should h been with Free Tire Rotation. But Kia wanted about $40 for it. Pep Boys does it free with an Oil change. At least with the first service, it should have been free. Is this the way to earn customer trust and goodwill? I did not interact with the Sales dept but my review won't be posted till I rate someone (whom I never interact with). So this is yet another flaw in your system More
by KANDARP JANI
Employees Worked With
Kadin Espinosa
November 24, 2022
Service techs worked through their lunch breaks to fix my faulty fuel pump on my car, 4 days before my actual appointment was set, since I had already had my car towed to their lot! Amazing, brought in the c faulty fuel pump on my car, 4 days before my actual appointment was set, since I had already had my car towed to their lot! Amazing, brought in the car after hours, got my car back running smoother than ever the very next day! Just amazing! Didn't miss work or anything! Thank you so much Derek and Luis M from the service department! More
by GaryLightbody
Employees Worked With
Luis M, Derek H
