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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,934 Reviews

1,934 Reviews of Garden Grove Kia - Service Center

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November 23, 2022

They were nice and they were friendly. car running great came back clean wasn't a very long wait very happy. More

by CRAIGAPOLLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Garden Grove Kia responded

Craig, there’s nothing better than a great review. Thank you! - Garden Grove Kia Team

November 23, 2022

Great all around service and very knoladable. Thay also went beyond there duties to make me happy More

by MAINSTREETPROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person was not on that liat
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Nov 23, 2022 -

Garden Grove Kia responded

Thanks for taking a moment to recommend Garden Grove Kia! Your feedback lets us know we're making all the right moves. Take care!

November 22, 2022

I didnt have to wait too long for my first time to get my car serviced. More

by swanie1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Nov 23, 2022 -

Garden Grove Kia responded

We are pleased to hear about your positive experience here at Garden Grove Kia. We are glad that your car was serviced in a timely manner. We hope to see you in the future.

November 18, 2022

Luis was amazing throughout my time there even when I had to come in without an appointment. My only issue was that I came in for my trunk not closing. I was told it was due to wear and tear, but hardly even More

by nursmojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Andy Nguyen (tech)
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November 18, 2022

The service was great and all my questions were answered. My car was done in a timely manner. More

by KALA.JOHNSON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob with services
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Nov 21, 2022 -

Garden Grove Kia responded

Kala, we're thrilled our team offered excellent and timely service that answered all your questions! Thanks for choosing Garden Grove Kia. Safe travels!

November 17, 2022

Excellent service and support from Luis. I had a 9:30 am appointment and needed to get a recall item, oil change, tires, A/C recharge and wiper blades done, but needed to be out of there by More

by LBACACIA315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service Department
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Nov 18, 2022 -

Garden Grove Kia responded

We are happy to hear that Luis and the team took such great care of you! Thank you for choosing Garden Grove Kia and for sharing your experience. Drive safely!

November 17, 2022

Buen servicio todos amables buenas especiales. No tardaron mucho el aria de espera ofrecen café y agua para las personas que esperan More

by rh6910703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez
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Nov 18, 2022 -

Garden Grove Kia responded

Gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Garden Grove Kia. Que tenga un buen día!

November 17, 2022

Quick and easy, never pushed any service and were polite in offering a car wash More

by Sbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
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Nov 18, 2022 -

Garden Grove Kia responded

Thank you for the great review! We appreciate your support and hope to see you back again at Garden Grove Kia. Safe travels!

November 16, 2022

So upsetting, been going back & fourth with you guys on a car part. Didnt even get it replaced yet. I believe this is my 4th trip going to you guys for this same part. More

by alexandra_men012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
eefrain
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November 16, 2022

Good service. It is important to improve communication with customers about dates, findings, and budget. More

by fsaporitir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efraín
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