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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,947 Reviews

1,947 Reviews of Garden Grove Kia - Service Center

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October 13, 2022

Customer service worked with me to see how I could save on recommended services. I was able to save some money More

by hoangotran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person
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Oct 13, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

October 13, 2022

Their staffs were very nice. Especially Mr. Luis he was very helpful. Keep up the good work. More

by nidnoimartin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maintenance Mr. Luis and his team.
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Oct 13, 2022 -

Garden Grove Kia responded

Thanks for leaving Garden Grove Kia a five-star review! We are glad that Luis and our team left a positive impression. Take care!

October 13, 2022

Customer service worked with me to see how I could save on recommended services. I was able to save some money More

by hoangotran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person
Report | Print
Oct 13, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

October 12, 2022

Went in for oil change came out with check engine light on. Didn’t bother to even tell me More

by michaelaviles34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
October 12, 2022

They helped find the problem with my car after taking it back again due to the engine light being on. I have a follow up appointment with them as well. All under warranty. Thank you More

by justinekgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 12, 2022 -

Garden Grove Kia responded

Justine, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

October 11, 2022

It was an easy process to schedule an appointment which I appreciated. Everyone was really helpful, in particular Chris who was really friendly, professional and knowledgeable about the service my Optima nee More

by almanza67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Fra / W679*W*
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Oct 11, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that Chris delivered such an outstanding service experience. Drive safely in your Kia Optima, and enjoy it! We hope to see you back again down the road!

October 11, 2022

Great dealership, friendly and helpful staff. Service department staff helpful and knowledgeable. Keep up the great work. More

by albert.hernandez58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept Armondo
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Oct 11, 2022 -

Garden Grove Kia responded

Hi Albert - It is gratifying to know that you had such a positive experience with our team! Thank you for choosing Garden Grove Kia and for sharing your support on our page. Drive safely until we see you again!

October 10, 2022

I have been going to Kia Cerritos since I bought my car in 2018. They claim to be the biggest and the best. The biggest, perhaps, the best, not! Your staff, including Luis, are top notch. Extremely custom More

by dhrovner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Oct 10, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

October 09, 2022

All good, service advisor need to be more aware of recalls I keep telling and he kept declining that there is no recall. After service I called another advisor and he told about the mistake of advisor More

by padamsing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
October 07, 2022

Great customer service. Not out to scam me of my money. Fast service. Clean facility. More

by princessslb87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 07, 2022 -

Garden Grove Kia responded

It's true we always strive to do what's best for our customers. Thank you for the wonderful review and we look forward to seeing you next time! - The Garden Grove Kia Team

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