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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,915 Reviews

1,915 Reviews of Garden Grove Kia - Service Center

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September 16, 2022

I really trust the staff who underwrite the work to be performed and the techs/mechanics who perform the repairs. I really like the coffee machine too. GOOD STUFF! More

by srichards_communications
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando & Luis
Report | Print
Sep 19, 2022 -

Garden Grove Kia responded

Thank you for being a great customer of Garden Grove Kia! We appreciate these kind words, see you next time.

September 15, 2022

Great Service as always this is my second time going to this dealer garden grove kia More

by mirnahernandez4200@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain
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Sep 15, 2022 -

Garden Grove Kia responded

It makes our day to have earned your five stars! Thanks for trusting the Garden Grove Kia team with all your service needs. Have a great day!

September 14, 2022

Luis was very helpful answering my questions and informative with my service request. The environment was pleasant. I feel comfortable returning and knowing I will get great service. I appreciate Lu More

by lesa1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza - Service
Report | Print
Sep 14, 2022 -

Garden Grove Kia responded

Thank you for the review. We're happy to hear that Luis was helpful and informative. We appreciate your trust in us to assist, see you again next time here at Garden Grove Kia!

September 13, 2022

Luis was very helpful, attentive and made sure I was well aware of what I needed and made sure I was satisfied as a customer. Answered all my questions and was very knowledgeable. More

by L_PNO_83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Sep 13, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

September 13, 2022

My service rep Chris was very knowledgeable and communicated promptly on the status of my car. Would recommend to others More

by VANESSA40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Report | Print
Sep 13, 2022 -

Garden Grove Kia responded

We can't wait to tell Chris how much you appreciated his help during your service visit. Thank you from all of us at Garden Grove Kia!

September 13, 2022

Jacob was very helpful and explained everything clearly and super kind. I had a great experience More

by sayfhackett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Sep 14, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Jacob and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

September 12, 2022

Customer service is excellent (thanks, Jacob! ). I really like the waiting area. Please bring back the car wash!!! More

by wvreal2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
September 11, 2022

Chris in service was very helpful and responsive. I previously went to Riverside Kia closer to my house and was essentially pushed out the door without them wanting to help. More

by Cfitzgerald8231983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Sep 13, 2022 -

Garden Grove Kia responded

Thank you for sharing your experience with Chris and the team! We appreciate your business and we hope to welcome you back to Garden Grove Kia for your future service needs. Drive safely!

September 09, 2022

The service appointment was timely and efficient and the pickup was quick and smooth. The service rep was very knowledgeable and friendly. More

by bobdiver3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
Report | Print
Sep 09, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

September 09, 2022

As always Luis in service was top notch! He always gets my vehicle taken care of in a timely manner. More

by 8to24kobe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Sep 09, 2022 -

Garden Grove Kia responded

Luis will be so happy when we share your feedback with him! Thank you for your appreciation from all of us at Garden Grove Kia!

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