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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,924 Reviews

1,924 Reviews of Garden Grove Kia - Service Center

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January 28, 2025

I had great experience here. Jeremy provided very nice and efficient car service to me. More

by frankzch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 28, 2025 -

Garden Grove Kia responded

Thanks for the shoutout to Jeremy! We appreciate your support here at Garden Grove Kia.

January 28, 2025

The service department was very helpful and quick to assist me and provided all information regarding my scheduled service. More

by darrenvidal15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 28, 2025 -

Garden Grove Kia responded

We're delighted to hear that our service department at Garden Grove Kia was helpful and efficient during your visit. Thank you for sharing your experience, and we look forward to assisting you again in the future!

January 27, 2025

Great service from Web! Process was quick and stress free. Got me in and out nice and quick More

by Harry Goodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Jan 27, 2025 -

Garden Grove Kia responded

Thank you, Harry, for stopping by to leave Garden Grove Kia a wonderful review of Web!

January 27, 2025

I went to Garden Grove Kia on Sat (01/25) for routine maintenance for my car, I worked with Jeremy to get all the information on what needed to be done for my car. Everything went good.👍 More

by ANTONIOSANDERSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 27, 2025 -

Garden Grove Kia responded

Antonio, we're glad to hear everything went smoothly during your visit for routine maintenance at Garden Grove Kia. Jeremy and the team appreciate your feedback!

January 25, 2025

I went to get my car maintained. It went well, and the time it took was what they said it would take. They offered me a ride anywhere, it was courtesy of the dealer. I bought my car More

by rudytrejoxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 27, 2025 -

Garden Grove Kia responded

Rudy, we're delighted to hear that your maintenance visit went smoothly and that you felt well taken care of by the Garden Grove Kia team. Thank you for choosing us again; we appreciate your loyalty!

January 25, 2025

It took a while go ca service advisor to check me in. The waiting room was pleasant, but very full. More

by pershkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall.
Jan 27, 2025 -

Garden Grove Kia responded

The team at Garden Grove Kia loves seeing great reviews! Thank you for your kind review!

January 24, 2025

My service tech, Chris/Christopher has given nothing short of a wonderful service every time i bring my car in. I continue to come back specifically because of how great and fast the workers are! More

by krysiana24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 24, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that Chris and our team consistently provide you with excellent service. We look forward to seeing you again soon!

January 23, 2025

Great speedy service from making the appointment to completion. Jeremy was very nice and professional. More

by auntgina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 24, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided you with great and speedy service at Garden Grove Kia! Thank you for sharing your experience, and we look forward to serving you again in the future.

January 23, 2025

I waited 4hours more for recall-repairing. Manager said 2and half hours or 3hours. Until 3hours more no comment to me, when I ask about fixxing and time, he visited repair man and ask. then More

by shengmin2014
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CH
Mar 04, 2025 -

Garden Grove Kia responded

I apologize for the extended wait and lack of communication during your recall repair. We strive to provide accurate time estimates and keep our customers informed, so it's disappointing to hear about this experience. Please reach out if you'd like to discuss further or have any other concerns. Thank you, Craig Atchison - Service Manager - 714-823-4949

January 22, 2025

Jeremy was great. He was very helpful and explained everything very clearly. Looking forward to coming back! More

by JTRINI88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 22, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided such helpful service at Garden Grove Kia. We look forward to welcoming you back soon!

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