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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,915 Reviews

1,915 Reviews of Garden Grove Kia - Service Center

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September 09, 2022

Chris was very helpful and made sure I was satisfied, work was completed within time flamenco given. More

by rodrit76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
Sep 12, 2022 -

Garden Grove Kia responded

Customer satisfaction is our priority and we're thrilled Chris hit the mark! Drive safe, and thanks for choosing Garden Grove Kia!

September 08, 2022

Efrain was beyond professional and helpful! Informed me of the recalls that I was not aware of for my SUV and got my service taken care of in a very timely manner! The other employees are also More

by jonnamaceda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain in the service department and Miguel the mechanic.
Sep 08, 2022 -

Garden Grove Kia responded

Thank you for your review. We are happy that Efrain was professional and helpful. We are grateful for the kind words and trust in us to assist. See you next time here at Garden Grove Kia.

September 08, 2022

The customer service in the service department from Jacob is the worst experience ever. I expected something different than that. More

by QUIQUETERESA75
Recommend Dealer
No
Employees Worked With
Jacob
September 08, 2022

Great customer service from every department . Went above and beyond. Thank you garden groove kia More

by SHENIKABROWN83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. Santos
Sep 08, 2022 -

Garden Grove Kia responded

We are ecstatic to hear that our team delivered top-quality customer service during your visit to Garden Grove Kia! Thank you for having confidence in us!

September 08, 2022

On a Saturday during the Labor Day weekend I was able to get in and out of the service department in an hour it was phenomenal! More

by cheyenne comeaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain
Sep 08, 2022 -

Garden Grove Kia responded

It's our pleasure to provide timely and efficient service, Cheyenne! Thanks for choosing Garden Grove Kia!

September 08, 2022

Friendly service prompt service and on time and nice clean waiting area and go location More

by Mr. Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Sep 08, 2022 -

Garden Grove Kia responded

These are all things we love to see! Thanks for supporting Garden Grove Kia with a stellar review!

September 07, 2022

Customer friendly. Luis helped me decide what was most important service on my budget. Driver great too. More

by mlrichardson9
Recommend Dealer
Yes
Employees Worked With
Service Luis
Sep 07, 2022 -

Garden Grove Kia responded

We can't wait to share your delightful review with Luis! Thank you for choosing Garden Grove Kia. Safe driving!

September 06, 2022

Luis was really helpful and knowledgeable, car was ready went promised and fixed. Thank You Luis More

by pacifico2405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 06, 2022 -

Garden Grove Kia responded

Thank you for the great review! We appreciate the kind feedback about Luis and are glad to hear that he was able to get the job done. Safe travels!

September 05, 2022

Everyone in service is always nice and open in telling me the costs of service. More

by ljd6379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis from Service
Sep 06, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

September 05, 2022

Luis Mendoza was extremely profesional, helpful, and courteous while helping me get factory recall work done. He tended to me as if though I was the only client in the universe, but then again he did th More

by alba.hola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Sep 06, 2022 -

Garden Grove Kia responded

Thank you for sharing a great review of Luis and our team! Your business is important to us and we hope to welcome you back to Garden Grove Kia for your future service needs. Safe driving!

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