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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,942 Reviews

1,942 Reviews of Garden Grove Kia - Service Center

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September 14, 2022

Luis was very helpful answering my questions and informative with my service request. The environment was pleasant. I feel comfortable returning and knowing I will get great service. I appreciate Lu More

by lesa1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza - Service
Sep 14, 2022 -

Garden Grove Kia responded

Thank you for the review. We're happy to hear that Luis was helpful and informative. We appreciate your trust in us to assist, see you again next time here at Garden Grove Kia!

September 13, 2022

Luis was very helpful, attentive and made sure I was well aware of what I needed and made sure I was satisfied as a customer. Answered all my questions and was very knowledgeable. More

by L_PNO_83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Sep 13, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

September 13, 2022

My service rep Chris was very knowledgeable and communicated promptly on the status of my car. Would recommend to others More

by VANESSA40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Sep 13, 2022 -

Garden Grove Kia responded

We can't wait to tell Chris how much you appreciated his help during your service visit. Thank you from all of us at Garden Grove Kia!

September 12, 2022

Customer service is excellent (thanks, Jacob! ). I really like the waiting area. Please bring back the car wash!!! More

by wvreal2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
September 11, 2022

Chris in service was very helpful and responsive. I previously went to Riverside Kia closer to my house and was essentially pushed out the door without them wanting to help. More

by Cfitzgerald8231983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Sep 13, 2022 -

Garden Grove Kia responded

Thank you for sharing your experience with Chris and the team! We appreciate your business and we hope to welcome you back to Garden Grove Kia for your future service needs. Drive safely!

September 10, 2022

Chris was very helpful and made sure I was satisfied, work was completed within time flamenco given. More

by rodrit76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
Sep 12, 2022 -

Garden Grove Kia responded

Customer satisfaction is our priority and we're thrilled Chris hit the mark! Drive safe, and thanks for choosing Garden Grove Kia!

September 09, 2022

As always Luis in service was top notch! He always gets my vehicle taken care of in a timely manner. More

by 8to24kobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 09, 2022 -

Garden Grove Kia responded

Luis will be so happy when we share your feedback with him! Thank you for your appreciation from all of us at Garden Grove Kia!

September 09, 2022

The service appointment was timely and efficient and the pickup was quick and smooth. The service rep was very knowledgeable and friendly. More

by bobdiver3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember
Sep 09, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

September 08, 2022

Great customer service from every department . Went above and beyond. Thank you garden groove kia More

by SHENIKABROWN83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Santos
Sep 08, 2022 -

Garden Grove Kia responded

We are ecstatic to hear that our team delivered top-quality customer service during your visit to Garden Grove Kia! Thank you for having confidence in us!

September 08, 2022

The customer service in the service department from Jacob is the worst experience ever. I expected something different than that. More

by QUIQUETERESA75
Recommend Dealer
No
Employees Worked With
Jacob
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