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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,915 Reviews

1,915 Reviews of Garden Grove Kia - Service Center

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August 04, 2022

I enjoyed my service experience. Everything was clearly explained, and my car was repaired within the timeframe I was given. Thank you! More

by ddesargant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Aug 05, 2022 -

Garden Grove Kia responded

Thanks for leaving Garden Grove Kia a review! We're thrilled our team made your service experience a total success. Until next time!

August 04, 2022

Good service and communication. Staff was friendly and were on time with my appointment. No complaints at all! Will be coming back here for my service needs More

by jjaime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department staff
Report | Print
Aug 05, 2022 -

Garden Grove Kia responded

Woohoo! We are thrilled to hear our team at Garden Grove Kia was able to make your service experience a total breeze. Thank you for your business, and we can't wait to see you again!

August 03, 2022

Luis was so much help got us in at the last minute for an oil change thanks for your help More

by Trevinoselena76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Aug 03, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Luis. Drive safely, and we hope to see you back at Garden Grove Kia!

August 02, 2022

Very professional. Courteous. Finished repairs on timely manner. Explained what issues were.resolved problem.will go back More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis from Service
Report | Print
Aug 03, 2022 -

Garden Grove Kia responded

We are grateful to have your business, Sean. Thanks for taking the time to leave us a review! - The Garden Grove Kia Team

Aug 16, 2023 -

Sean responded

Luis Mendoza at Service department : When i arrived he immediately took the car to services. Job was completed with in one hour as promissed i am very satisfied. I also received car wash.

August 01, 2022

Great customer service. Friendly and professional. Very helpful and eager to please. Didn’t keep me waiting long. More

by dcnguyen8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Aug 01, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

July 29, 2022

The service center is always prompt and reliable. The staff is friendly and pays attention to your concerns. More

by AO
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Jul 29, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

July 29, 2022

This location is well run and efficient. Luis is always so helpful, we try to schedule our services with him. More

by damonclaussen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis (last name not known)
Report | Print
Jul 29, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

July 29, 2022

Luis Mendoza in service has always been a great help and very thorough in explaining everything that has to do with my vehicle. Garden Grove Kia is very fortunate to have such an exceptional employee. More

by camachopauline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Jul 29, 2022 -

Garden Grove Kia responded

We are thrilled that you can depend on Luis to take excellent care of you and your vehicle. Thank you so much for being a loyal Garden Grove Kia customer! We appreciate your continued support.

July 28, 2022

Kia staffs were very professional and courteous and friendly, we feel welcome and they are helpful and knowledgeable. You can depend on them and they listen to your car problems and recommend what is n More

by hermie.evangelista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Jul 28, 2022 -

Garden Grove Kia responded

Hermie, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

July 27, 2022

Luis Mendoza always goes above and beyond to make sure I leave with a great experience.....I bought my car here in 2016 and don't take it anywhere else! Thanks Luis! More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Jul 28, 2022 -

Garden Grove Kia responded

Eddie, we are so grateful to have earned your years of loyal business! Thank you for choosing Garden Grove Kia and for highlighting Luis's excellent work. We look forward to your next visit!

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