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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,915 Reviews

1,915 Reviews of Garden Grove Kia - Service Center

Sort by
July 27, 2022

Excelent service,in kia of garden grove,very friendly staff,very efficient,i give #10 More

by Isismelodytorres27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you are confident in the Garden Grove Kia team to get the job done. Drive safely, and we hope to see you back!

July 26, 2022

The Service technician was not friendly at all. He never called or connected with me. My car was sitting there for about two months waiting for an engine to arrive but he never kept in touch as a More

by Selah4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department. Forget his name. Should be on my service order
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July 25, 2022

Outstanding, wonderful, exceptional, helpful, customer service driven, Outgoing, friendly, always willing to go out for customers. More

by calderonjesse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fernandez, Dan Le, Kadin Espinosa, Brandon Dennis, Leilani Josiah, Alex Jimenez, Brian Fierros
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Jul 25, 2022 -

Garden Grove Kia responded

This is the kind of feedback we love to see! Thanks for putting your trust in the Garden Grove Kia team. Have a fantastic day!

July 25, 2022

Luis was friendly, helpful and kept me informed of the time and work needed on the car More

by rsampang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis in Service
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Jul 26, 2022 -

Garden Grove Kia responded

We appreciate you taking the time to share your kind words about Luis and the team! Thank you for choosing Garden Grove Kia for your service needs, we look forward to the next opportunity to assist you.

July 24, 2022

Professional, courteous, informative, turn around time was accurate. Great experience. Will come to this dealership again. More

by Claudia G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Jul 25, 2022 -

Garden Grove Kia responded

Claudia, thank you for taking the time to review us! We are thrilled to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

July 23, 2022

I always enjoy when being helped out by Luis who goes over and beyond…thank you. More

by Xxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jul 25, 2022 -

Garden Grove Kia responded

We're delighted you have enjoyed working with Luis here at Garden Grove Kia. We will be sure to pass your kind words along!

July 21, 2022

Very professional and courteous staff at checkin. Jacob in particular. Very efficient too. Staff in the shop as well! More

by CTCHIALTAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob!
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Jul 21, 2022 -

Garden Grove Kia responded

Thank you for the stellar review of Garden Grove Kia! We will be sure to let Jacob and the team know you appreciated their help. Come back anytime!

July 18, 2022

Very happy with the survey they help me or help you a lot thank you everyone. More

by Brenda Mireles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JACOB AGUIRRE
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Jul 18, 2022 -

Garden Grove Kia responded

Thank you, Brenda, for stopping by to let us know we did an amazing job during your last service! Come back to Garden Grove Kia anytime.

July 16, 2022

Good service. Advisors are kind and take time to explain to you what's going on with your vehicle. More

by FABRICEKODIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando
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Jul 18, 2022 -

Garden Grove Kia responded

Thanks so much for the great rating and review! We're delighted that you enjoyed working with our team here at Garden Grove Kia.

July 15, 2022

Efrain was very helpful and understanding. I would bring my car back here every time. More

by aleshafye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain , Kadin Espinosa
Report | Print
Jul 15, 2022 -

Garden Grove Kia responded

We are happy to hear that Efrain did such an excellent job, and we can expect to see you again down the road! Thanks for leaving Garden Grove Kia a five-star review and allowing us to assist you.

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