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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,942 Reviews

1,942 Reviews of Garden Grove Kia - Service Center

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September 01, 2022

Service was fine. The lounge was very good and the WiFi was helpful. Coffee was fine. More

by BWBIKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NameHere
Sep 01, 2022 -

Garden Grove Kia responded

Thank you for the review. We're happy that the Garden Grove Kia team was nice to work with. We appreciate your business and we are glad that you enjoyed your wait thanks to some coffee and wifi!

September 01, 2022

Thanks Luis, always a great experience when I come in to garden grove Kia. Appreciate it! More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
Sep 01, 2022 -

Garden Grove Kia responded

Sharon, thank you for taking the time to review Luis and Garden Grove Kia! We can't wait to see you again next time!

September 01, 2022

Professional and great service. Communication was great. Very caring and kind. We highly recommend Kia of Garden Grove More

by ckapena
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 01, 2022 -

Garden Grove Kia responded

Thank you for the five-star review for Garden Grove Kia! It's a pleasure having the opportunity to service your vehicle. Take care!

August 31, 2022

Best Experience I have had at a dealership in awhile. Jacob and Avilla did a wonderful job. I also bought my car here thanks to Cory for getting me into the EV6, More

by gregory.w.patterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Sep 01, 2022 -

Garden Grove Kia responded

This is the kind of feedback we work hard for, Gregory! We're delighted Jacob and Avilla provided excellent service during your recent Garden Grove Kia visit, and Cory will also appreciate the shout-out. Until next time!

August 31, 2022

Muy bien todo el personal fue muy amable conmigo espero y siempre sea igual muchas gracias More

by RIGOJIMENEZ975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Aug 31, 2022 -

Garden Grove Kia responded

Muchas gracias por reseñar a Garden Grove Kia! Es bueno oír que tuvo una buena experiencia con nuestro equipo.

August 31, 2022

Kia had the appointment that I needed for the recall of my car as soon I made my call More

by bertha.santacruz72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fierros
Sep 01, 2022 -

Garden Grove Kia responded

Hi Bertha - We are happy to hear that our team took such great care of you! Thank you for choosing Garden Grove Kia and for sharing your experience. Drive safely until we see you again!

August 30, 2022

Service Scheduling Online was simple and greeted promptly at the Service Lane at the dealership. Luis Mendoza took care of me on my very first visit to Garden Grove Kia. More

by paul90x
Customer Service
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Aug 30, 2022 -

Garden Grove Kia responded

Thanks for taking the time to review Garden Grove Kia, Paul! We're delighted Luis welcomed you with attentive service and that our online scheduling went smoothly. We hope to see you again down the road!

August 29, 2022

Luis was very friendly, respectful, and listened to all my questions, making me feel at ease. He made sure all my questions were answered. He went over all the services that were done to my car. The best c More

by jaydeann234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza Assisatant Drive Director
Aug 29, 2022 -

Garden Grove Kia responded

Thank you for taking the time to share! We are thrilled to hear that you had a successful service experience working with Luis and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

August 26, 2022

Efrain at Garden Grove Kia was extremely courteous and helpful. He managed to get the part needed and fixed my car the same day. He communicated throughout the day and kept me updated on the status of my More

by Sol Cafe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain in the Service Department
Aug 26, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Efrain and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

August 26, 2022

Excellent service, Efrain was great to work with, he was very helpful and kind. Will definitely be back for the next service on my car! More

by allyssarchaudhry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain
Aug 26, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Efrain and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

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