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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,924 Reviews

1,924 Reviews of Garden Grove Kia - Service Center

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January 22, 2025

1/21/25 Service was on time, they provided a complimentary uber ride withi 5 miles so the wife and I went to breakfast. The return uber lift is not free tho. Cat service maintenance was done qui More

by josephgdeleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 23, 2025 -

Garden Grove Kia responded

Joseph, we're glad to hear you had a smooth service experience with Eric and the team at Garden Grove Kia. It's great that you could enjoy breakfast while your car was being taken care of! Thanks for sharing your feedback!

January 21, 2025

I brought my car to Garden Grove Kia for recalls and an oil change, and they went above and beyond by also washing my car. The service was quick, professional, and exceeded my expectations. More

by rosaurabeltran25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web, Ruben
Jan 22, 2025 -

Garden Grove Kia responded

We're delighted to hear that your experience at Garden Grove Kia exceeded expectations with quick and professional service. Thank you for choosing us, and we hope to see you again soon!

January 20, 2025

They are very helpful team and the guy who helped me his name is ERIC he is a professional guy and very helpful and nice. Thank you Kia for your service and your choices of your people ❤️❤️ More

by omarcaesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC
Jan 21, 2025 -

Garden Grove Kia responded

We're elated to hear that Eric and the team at Garden Grove Kia provided you with such helpful service! Thank you for choosing us!

January 18, 2025

I was greeted immediately upon arrival. Everything was explained well. The service was timely. The lounge was clean and comfortable. More

by Jeanie C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Garden Grove Kia responded

Jeanie, we're delighted to hear that you had a pleasant experience at Garden Grove Kia! Thank you for your kind words and we hope to see you again soon.

January 18, 2025

The service was great! Luis was very friendly, direct and kept me in the loop when my vehicle was done. More

by gloria.bartolo27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 20, 2025 -

Garden Grove Kia responded

Gloria, we're delighted to hear that Luis provided you with excellent service at Garden Grove Kia. Thank you for sharing your experience!

January 18, 2025

Great Service department was able to complete my service faster than I expected. Making appointment was very easy. More

by slwoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin, Service Dept
Jan 20, 2025 -

Garden Grove Kia responded

We're delighted to hear that our service department at Garden Grove Kia exceeded your expectations and made the appointment process a breeze. Thank you for sharing your experience!

January 17, 2025

Perfect service, right on time, helped explain everything and was very helpful with explaining the oil change, etc More

by zarita.alasti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Jan 17, 2025 -

Garden Grove Kia responded

We're delighted to hear that you received perfect service and timely assistance at Garden Grove Kia! It's great to know our team was helpful in explaining everything, including the oil change. Thanks for sharing your experience with us!

January 15, 2025

The staff was Friendly and helpful and I not good at writing reviews fifteen words More

by mariekhunstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Employees
Jan 15, 2025 -

Garden Grove Kia responded

Thank you for taking the time to recognize our staff at Garden Grove Kia! We appreciate the kind words.

January 15, 2025

Fantastic, never fail me, always have my car ready on time. Thank you all, all the best. More

by victor.cortez97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 15, 2025 -

Garden Grove Kia responded

Thanks for the 5 star review. We hope to see you again at Garden Grove Kia!

January 15, 2025

I just had my first service on the vehicle I purchased from this dealer and the service side of things was great! More

by jonathansircher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Garden Grove Kia responded

Jonathan, we're delighted to hear that your first service experience at Garden Grove Kia went smoothly! Thank you for choosing us and sharing your feedback.

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