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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,912 Reviews

1,912 Reviews of Garden Grove Kia - Service Center

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April 23, 2022

Very friendly & knowledgeable. They completed all work in a shorter period of time than had been predicted. More

by bobhallen82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Apr 23, 2022 -

Garden Grove Kia responded

Bob, we couldn't be happier to hear that we exceeded your expectations! Thank you for putting your trust in the Garden Grove Kia team to take care of your service needs, and we'll be here whenever you need us next!

April 22, 2022

A warranty is only as good as the service department. Fortunately Kia Garden Grove has kept my 2014 Soul running and doing well. They are always quick, clean, and friendly. I appreciate all the hard work More

by Gary S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bogar
Apr 22, 2022 -

Garden Grove Kia responded

Gary, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely in your 2014 Kia Soul, and we hope to see you back again down the road!

April 22, 2022

Jacob, service writer, gave me great customer service, definitely an asset to Garden Grove KIA! Even though I purchased my Sportage elsewhere, I love coming to Garden Grove KIA for the service and conveni More

by rperry3m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob from service
Apr 22, 2022 -

Garden Grove Kia responded

We're glad to hear that Jacob provided such outstanding customer service! Thank you for the fantastic review and for allowing Garden Grove Kia to care for you and your Kia Sportage - we look forward to seeing you back again down the road!

April 21, 2022

Everyone was great. They answered all my questions. Were polite and very professional. Definitely will recommend family and friends. More

by iaslluna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis
Apr 22, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

April 21, 2022

Easy tjj on call & make appt within 2 days. Would take 2-3 hours. Have a very nice service waiting area comfortable, coffee & water and plenty of seating for using devices. Quickly written for More

by T_garza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 22, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that Luis went the extra mile to assist with your vehicle. We appreciate your repeat business and hope to see you back again at Garden Grove Kia!

April 19, 2022

Fast service, people in the service office are polite and make you feel comfortable. Will recommend my family going to kia at Garden Grove More

by BS051095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bogar
Apr 19, 2022 -

Garden Grove Kia responded

Your confidence in our team means so much to us! Thank you for choosing Garden Grove Kia and for sharing your glowing feedback. We look forward to seeing you next time!

April 18, 2022

It was a good service provided by mr Efrain they take care of the parts need it to be replaced and wash my car More

by SIMFADD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain
Apr 19, 2022 -

Garden Grove Kia responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with Efrain and the Garden Grove Kia team. Drive safely, and we hope to see you back next time!

April 18, 2022

Everything was great and customer service was excellent. Used to go to Cerritos but this is my new home! More

by nothingshocking11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrem
Apr 19, 2022 -

Garden Grove Kia responded

Thank you for taking the time to share! We are so glad to hear that you had a successful service experience working with the Garden Grove Kia team. Safe travels, and we hope to see you back again down the road!

April 15, 2022

I like I'm assigned a service consultant. It makes getting information about my car easy. Having one person handle your vehicle makes everything run smoother. More

by LIVSDELAR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Apr 16, 2022 -

Garden Grove Kia responded

Delivering seamless and concise service is always our goal, and it's excellent to hear we're hitting the mark! Thank you so much for taking a moment to share what you enjoy about visiting Garden Grove Kia for service, and we hope to see you back again down the road!

April 14, 2022

Efrain is a fantastic, upfront Service Guy. He keeps you well informed and is extremely helpful. Kia should be proved to have someone who is so thorough working for them! More

by ollepac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain
Apr 14, 2022 -

Garden Grove Kia responded

Thank you for the incredible review and for mentioning Efrain's amazing work! We're so glad you can count on him and the Garden Grove Kia team with your automotive needs. Take care - and we'll see you next time!

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