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Garden Grove Kia - Service Center
Garden Grove, CA
1,911 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,911 Reviews of Garden Grove Kia - Service Center
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April 13, 2022
It was a stressful experience having my engine go out and be without transportation, but thankfully they honored the recall and eventually got me into a rental car. The service person Efrain was great. Th be without transportation, but thankfully they honored the recall and eventually got me into a rental car. The service person Efrain was great. The only reason not 5 stars was the receptionist who handled the rental could have been a little more empathetic and communicative. More
by Mroth7676
Verified CustomerEmployees Worked With
Efrain
April 12, 2022
Service has always been great at Garden Grove Kia. Staffs are always friendly and professional. Luis, my service advisor is great, always kept me updated on status of my vehicles Staffs are always friendly and professional. Luis, my service advisor is great, always kept me updated on status of my vehicles More
by jlariosa
Employees Worked With
Luis in Service
April 12, 2022
Would have been nice to know to bring my other key fob without my house keys attached. My keys were removed from the fob and it’s very difficult to put back on. Better yet they should have reattached my k without my house keys attached. My keys were removed from the fob and it’s very difficult to put back on. Better yet they should have reattached my keys to the fob. More
by cpugabike
Employees Worked With
Luis Mendoza
April 09, 2022
Attended to immediately. Friendly service advisors. Very knowledgeable and helpful. Great communication skills. Clean comfy waiting room. Great coffee choices! Friendly service advisors. Very knowledgeable and helpful. Great communication skills. Clean comfy waiting room. Great coffee choices! More
by T.SULENTIC
Employees Worked With
Bogar Anaya
April 08, 2022
We had a weird intermittent problem with the car accelerating properly. We had taken our Kia Forte to another repair shop and they could not figure out the problem. So we call Garden Grove Kia. T accelerating properly. We had taken our Kia Forte to another repair shop and they could not figure out the problem. So we call Garden Grove Kia. They diagnosed and fixed the problem in one day. Very happy with the service and the pricing was not bad either. More
by deanna11
Employees Worked With
Efran
April 07, 2022
They took care of my recalls without issues and didn't pressure me to get additional services. I used the lounge, which was clean and spacious. I used the wifi to listen to my lectures while I waited. pressure me to get additional services. I used the lounge, which was clean and spacious. I used the wifi to listen to my lectures while I waited. More
by KIMLAN.PULIDO
Employees Worked With
Luis
April 05, 2022
It was a busy Saturday in the service department but the work on my car was finished earlier than my advisor had quoted...awesome! And even though they were unable to wash my car before delivery, I was give work on my car was finished earlier than my advisor had quoted...awesome! And even though they were unable to wash my car before delivery, I was given a voucher for a courtesy wash at a nearby car wash! DOUBLE AWESOME! More
by jeffreyeddy67
Employees Worked With
Luis Mendoza
April 01, 2022
Luis in the service department is always courteous and professional. I usually wait for my vehicle, and I appreciate the quick turn around in service. I highly recommend Garden Grove Kia! professional. I usually wait for my vehicle, and I appreciate the quick turn around in service. I highly recommend Garden Grove Kia! More
by mimiterri54
Employees Worked With
Luis in Service
