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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,909 Reviews

1,909 Reviews of Garden Grove Kia - Service Center

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February 09, 2022

Jacob Aguirre attended me and his service was fast and helpful. Made the whole experience great and easy. More

by Maria Galindo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Feb 10, 2022 -

Garden Grove Kia responded

Hey Maria- thank you for the review and for sharing these kind words about Jacob! We're glad that he was efficient and helpful. We couldn't ask for anything else from our team. See you next time here at Garden Grove Kia!

February 08, 2022

They are very helpful. They understand how you feel and do there best to get you what you want. The whole team works well together. More

by OMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre, Chris Mcgregor
Feb 08, 2022 -

Garden Grove Kia responded

Omar, this feedback makes our day! Thank you for your business and your confidence in our team here at Garden Grove Kia. Safe travels until we see you next!

February 08, 2022

The service team was helpful and prompt. Appreciate their help ordering and installing the part for my new vehicle. More

by patrick.roche.sowa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
efrain
Feb 09, 2022 -

Garden Grove Kia responded

Hi Patrick - We are thrilled that our team took such great care of you and your vehicle! Thank you for your business and your positive review of Garden Grove Kia.

February 07, 2022

Kurtis was helpful and available. He's a good employee for you. hopefully he can assist me in the future. More

by smith.diane
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis
Feb 08, 2022 -

Garden Grove Kia responded

Diane - Thank you so much for commending Kurtis! We are thrilled to hear that he could assist during your recent visit to Garden Grove Kia. Hope to see you down the road!

February 05, 2022

The Service Department at Garden Grove Kia is exceptional. Luis Mendoza is an excellent resource – knowledgeable and experienced. He is a thorough and efficient professional who has a kind and More

by Ike and Cynthia Manchester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Assistant Drive Director
Feb 07, 2022 -

Garden Grove Kia responded

Ike & Cynthia, thank you for taking the time to review us! We are so glad to hear that you are so confident in Luis to get the job done. We will be sure to pass on the kind words to him. Drive safely, and we hope to see you back again at Garden Grove Kia!

February 03, 2022

The staff was very respectful and kind. The service of my car was done quicker than expected!! More

by ms.katim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
Feb 03, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

February 03, 2022

Great staff and crew. Kind people and very informative and clean shop and lot. They really care about there customers. More

by scindahb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 03, 2022 -

Garden Grove Kia responded

Our team will be honored to receive your positive feedback about their dedication to customer care! We're so pleased to be your chosen service provider at Garden Grove Kia, and we wish you many safe miles until we see you next!

February 01, 2022

Kurtis was helpful and explained the maintenance service, as it was my first time. Thank you! More

by hellow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis
Feb 01, 2022 -

Garden Grove Kia responded

Thank you for taking the time to review us! We are so glad to hear that Kurtis delivered such a successful service experience. Drive safely, and we hope to see you back again at Garden Grove Kia!

January 31, 2022

Luis was great. Customer service was great. Service was fast and efficient. Also waiting area was clean. More

by tasialauti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 01, 2022 -

Garden Grove Kia responded

It is gratifying to hear that we could deliver a five-star service experience for you! Thank you for choosing Garden Grove Kia and for highlighting the help you received from Luis. We hope to see you again!

January 29, 2022

Desde que llegué al dealer me atendieron muy amable mente los trabajadores es la segunda vez que voy y para mi fueron amables y atienden muy bien no tengo ninguna mala experiencia asta el momento le doy un 1 More

by laura_yolireyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza / 1346
Jan 31, 2022 -

Garden Grove Kia responded

Gracias por compartir su experiencia, Laura! Estamos muy orgullosos de nuestro equipo y es fantástico oír que tuvo una buena experiencia trabajando con Luis. Apreciamos las palabras amables y esperamos volver a verle en Garden Grove Kia!

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