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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,913 Reviews

1,913 Reviews of Garden Grove Kia - Service Center

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November 24, 2021

I am very impressed with this dealership. The staff is friendly and the service is quick and reliable More

by michellemy25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Best and service department
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Nov 29, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us, Michelle! We are proud to have earned your business and happy to hear that you are so confident in the Garden Grove Kia team to get the job done. Drive safely, and we hope to see you back next time!

November 18, 2021

Friendly and helpful staff. Met me at my vehicle, checked me in, and explained everything thoroughly. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando services department
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Nov 19, 2021 -

Garden Grove Kia responded

Joe, we are happy to hear that our team gave you a positive experience from start to finish! Thank you for choosing Garden Grove Kia and for sharing your feedback. We hope to welcome you back for your future service needs!

November 17, 2021

Great service at this dealership always the customer service Thank you so much we also bought our car here More

by cynthteag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb Cutler KC
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Nov 18, 2021 -

Garden Grove Kia responded

Your feedback means the world to all of us at Garden Grove Kia. Thank you for being a great customer and we look forward to seeing you next time. Take care!

November 17, 2021

Friendly and helpful people, Luis was there all the time since my first call ,messages, emails and in person. More

by tonyacosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Nov 18, 2021 -

Garden Grove Kia responded

We are grateful for your wonderful feedback! Thanks for giving Luis your kudos, he will be happy to hear you had a great experience working with him. Take care! - Garden Grove Kia

November 12, 2021

Very good service they are so friendly respectfully and very very very fast on service More

by eloycarmona70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
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Nov 13, 2021 -

Garden Grove Kia responded

Our goal is always to provide efficient service with a smile, and it's lovely to hear we're succeeding. Thank you for taking the time to leave Garden Grove Kia this excellent review, and we hope we'll see you again next time you require service!

November 12, 2021

Jacob is great! Super attentive & friendly definitely going back and asking for him! Thank you More

by jessicamanjarrez64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob in service
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Nov 13, 2021 -

Garden Grove Kia responded

Jacob will be so pleased to see his name in your wonderful review, Jessica! It's fantastic that our attentive care earned your business, and we look forward to you returning to Garden Grove Kia in the future!

November 12, 2021

Fantastic, very quick, clean and great customer service by Kaleb (KC). Team was great and efficient More

by Nluyben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb
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Nov 15, 2021 -

Garden Grove Kia responded

These are all the things we love to hear about your service visit! We'll be sure to pass on your compliments to Kaleb for his outstanding care, and the entire Garden Grove Kia team looks forward to our next chance to take care of you!

November 12, 2021

The dealership itself is good. It’s clean and they have snacks and a tv. However, they use Covid as a reason why they can’t have a shuttle service and they replaced that with a Lyft or Uber but only one wa More

by Taylerangel113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
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November 11, 2021

I was greeted by Luis Mendoza, he’s great with communication and skills are great. More

by Freedom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Assistant Drive Director
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Nov 12, 2021 -

Garden Grove Kia responded

Thank you for taking the time to share! We appreciate the kind words about Luis and hope to see you back at Garden Grove Kia. Safe travels!

Nov 12, 2021 -

Freedom responded

Great experience… I recommend I hope it stays this way Don’t want to go nowhere else

November 11, 2021

Brought my car in for service and it was a very pleasant experience. Everything went well and as expected. Friendly and great service. More

by pratt.ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't talk to anyone in sales.
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Nov 11, 2021 -

Garden Grove Kia responded

We're glad we could make your recent service experience a pleasant one, Ronnie! Thank you for sharing and for being a valued client of Garden Grove Kia!

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