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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,947 Reviews

1,947 Reviews of Garden Grove Kia - Service Center

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December 01, 2021

I went to do a oil changed first service on the vehicle Jacob Aguirre was helpful getting the car in quick and had the car back in less the 1hr More

by rancherross211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Dec 02, 2021 -

Garden Grove Kia responded

Thank you for the great review! We appreciate your business and are so happy to hear that Jacob went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back again at Garden Grove Kia!

November 29, 2021

Jacob & Andrea were really helpful and did a great job at keeping me informed on the status of my car. More

by Maritza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, Andrea
Nov 29, 2021 -

Garden Grove Kia responded

It's great to hear that Jacob and Andrea were helpful, informative, and wonderful to work with. These kind words about the Garden Grove Kia team are much appreciated.

November 26, 2021

Jose was fantastic. Great service. I they were right on time and kept me infotmrmed More

by SSTMARSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 29, 2021 -

Garden Grove Kia responded

We're glad your service visit didn't disappoint! From the whole Garden Grove Kia team, thank you for your business and excellent review. We hope to see you again!

November 24, 2021

I received excellent service and help from Armando Bogar from the auto service department. I had taken in my car on November 18 to get a new battery installed. Armando was very courteous and communicative. More

by angelagcaldwell1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Bogar
Nov 29, 2021 -

Garden Grove Kia responded

Angela, thank you for the great review! We appreciate your business and are happy to hear that Armando went the extra mile to assist with your vehicle and get the job done. Drive safely, and we hope to see you back at Garden Grove Kia down the road!

November 24, 2021

I am very impressed with this dealership. The staff is friendly and the service is quick and reliable More

by michellemy25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Best and service department
Nov 29, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us, Michelle! We are proud to have earned your business and happy to hear that you are so confident in the Garden Grove Kia team to get the job done. Drive safely, and we hope to see you back next time!

November 18, 2021

Friendly and helpful staff. Met me at my vehicle, checked me in, and explained everything thoroughly. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando services department
Nov 19, 2021 -

Garden Grove Kia responded

Joe, we are happy to hear that our team gave you a positive experience from start to finish! Thank you for choosing Garden Grove Kia and for sharing your feedback. We hope to welcome you back for your future service needs!

November 17, 2021

Friendly and helpful people, Luis was there all the time since my first call ,messages, emails and in person. More

by tonyacosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Nov 18, 2021 -

Garden Grove Kia responded

We are grateful for your wonderful feedback! Thanks for giving Luis your kudos, he will be happy to hear you had a great experience working with him. Take care! - Garden Grove Kia

November 17, 2021

Great service at this dealership always the customer service Thank you so much we also bought our car here More

by cynthteag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Cutler KC
Nov 18, 2021 -

Garden Grove Kia responded

Your feedback means the world to all of us at Garden Grove Kia. Thank you for being a great customer and we look forward to seeing you next time. Take care!

November 12, 2021

Very good service they are so friendly respectfully and very very very fast on service More

by eloycarmona70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 14, 2021 -

Garden Grove Kia responded

Our goal is always to provide efficient service with a smile, and it's lovely to hear we're succeeding. Thank you for taking the time to leave Garden Grove Kia this excellent review, and we hope we'll see you again next time you require service!

November 12, 2021

I was greeted by Luis Mendoza, he’s great with communication and skills are great. More

by Freedom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Assistant Drive Director
Nov 12, 2021 -

Garden Grove Kia responded

Thank you for taking the time to share! We appreciate the kind words about Luis and hope to see you back at Garden Grove Kia. Safe travels!

Nov 12, 2021 -

Freedom responded

Great experience… I recommend I hope it stays this way Don’t want to go nowhere else

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