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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,945 Reviews

1,945 Reviews of Garden Grove Kia - Service Center

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November 06, 2021

We had no issues with the department or individuals that heped us. Good service. Thanks More

by docferdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
Nov 07, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

November 05, 2021

Good service department: Luis got my work completed fast and accurately. I could not ask for better service. More

by Billy the average guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Nov 05, 2021 -

Garden Grove Kia responded

It is terrific to hear that Luis and the team took such great care of you during your service! Thank you for choosing Garden Grove Kia and for stopping by to share your five-star feedback. Drive safely until we see you next!

November 04, 2021

It's very easy to schedule appointments online and I can often get in within a week. My routine service was done in 1.5 hours. Definitely recommend. More

by HappyKiaBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Aguirre, Kadin Espinosa
Nov 04, 2021 -

Garden Grove Kia responded

We're pleased that you found it easy to make an appointment and that we completed your routine service in a timely way. See you next time here at Garden Grove Kia!

November 04, 2021

This dealership was very professional and kept open communication throughout the day. Was able to get my car in and out quickly for service. Would return for future service. More

by carrillo14alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis
Nov 04, 2021 -

Garden Grove Kia responded

Thanks so much for taking the time to leave Garden Grove Kia a review! It is always a pleasure to hear that our team can provide quick service to our customers. Have a great day!

November 02, 2021

Don’t like the location.Very busy traffic on Don’t like the location. Very busy traffic on Harbor. Would prefer a less congested location. More

by gproett
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis
November 01, 2021

Luis handled my Kia appt fast and efficiently. Made sure I was contacted if issues came up. And have to bring my Kia soul back due to extra parts needed for the issue I had brought in. Waiting area is clean More

by davud4u@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 01, 2021 -

Garden Grove Kia responded

Thank you so much for the five-star review! It's kind words like this that ensure the team at Garden Grove Kia is working hard and keeping our customers happy. We will be sure to let Luis know that his promptness made a difference in your experience. We look forward to seeing you again down the road!

November 01, 2021

Great service, prompt and knowledge. Excellent dealership experience! Glad to see that there's this Kia dealership not too far from my house. More

by juke911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Cutler
Nov 01, 2021 -

Garden Grove Kia responded

We strive to provide a great service experience for our guests and we're so glad to hear we're succeeding. Thank you for the great review - and safe travels till we see you next! - Garden Grove Kia

November 01, 2021

Great Service and very respectful and it was pretty fast and the Gentleman was very kind. More

by JOSE.JIMENEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know his name.
Nov 02, 2021 -

Garden Grove Kia responded

Nothing makes us happier than a satisfied customer. Thank you for choosing Garden Grove Kia for your service needs and we hope to see you again next time. Take care!

November 01, 2021

I was attended quickly and got my service done in a timely manner, I will definitely return to this KIA More

by doublejhernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis
Nov 01, 2021 -

Garden Grove Kia responded

Thanks for leaving Garden Grove Kia this great review! It makes us happy that our team completed your Kia's service in a timely way.

November 01, 2021

Fairness, respect and overall very well. We were not pressed or pressured into buying. Very friendly. More

by sstuart344
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Nov 01, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us, Stuart! We are thrilled to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

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