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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,924 Reviews

1,924 Reviews of Garden Grove Kia - Service Center

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January 06, 2025

Very detailed explanation of work needed, work was done promptly and correctly the first time. Interacted with Service More

by rodrit76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Service Advisor
Report | Print
Jan 06, 2025 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia provided a detailed and efficient service experience for you. Thank you for sharing your feedback!

January 06, 2025

Easy to work with, fast and efficient. Have been coming here for car service for years. More

by franciscomedina_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jan 06, 2025 -

Garden Grove Kia responded

Thank you for the excellent review of Garden Grove Kia!

January 06, 2025

The service team was able to get my EV9 serviced with the updates and schedule a lyft for me home More

by Cryptic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Report | Print
Jan 06, 2025 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! It was so kind of you to share your experience!

January 06, 2025

The service was great and even got a free car wash. I’m giving 5-stars!! More

by candi1st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Garden Grove Kia responded

The team at Garden Grove Kia loves seeing great reviews! Thank you for the kind words!

January 03, 2025

My service advisor was Christopher Fra, the service was excellent and he returned my car in a timely manner. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra
Report | Print
Jan 03, 2025 -

Garden Grove Kia responded

We're delighted to hear that Christopher provided excellent service and got your car back to you promptly at Garden Grove Kia. Thank you for sharing your experience!

January 02, 2025

All the team is helpful and very courteous. They get the job done! Thank you! More

by goofy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Garden Grove Kia responded

Here at Garden Grove Kia, we are always thankful for positive feedback from our customers. Thank you!

January 02, 2025

Wow, Great guys, great service, they brought my car back fast and clean. Thank you. More

by rudich.vassiliy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 02, 2025 -

Garden Grove Kia responded

We really appreciate you taking the time to leave Garden Grove Kia this awesome review, thank you!

January 02, 2025

Christopher was a great service advisor fast, efficient and quality service no issues to note More

by mfesenmaier21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (service)
Report | Print
Jan 02, 2025 -

Garden Grove Kia responded

Thank you for trusting Christopher and Garden Grove Kia with your business!

January 01, 2025

The staff were pretty friendly and helpful. The dealership was pretty clean. Although I wish they were more thorough with the car wish. I still had dust in my rims and they were a lot of water More

by pezmo41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther Espin
Report | Print
Jan 02, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're glad to hear that our team was friendly and helpful, and we appreciate your feedback on the car wash. We'll work on improving this aspect of our service. It's great to know scheduling an appointment was easy for you!

December 31, 2024

Luis was great! Very friendly, personable, and thorough when going over details to my vehicle. Excellent customer service and will definitely be returning to this lo More

by melisa gillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 02, 2025 -

Garden Grove Kia responded

We're delighted to hear that Luis provided you with excellent customer service at Garden Grove Kia! It's wonderful knowing you'll be returning for your next service. Thanks for sharing your experience, Melisa!

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