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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,942 Reviews

1,942 Reviews of Garden Grove Kia - Service Center

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September 27, 2021

Jacob was very friendly and explained everything so I could understand. I got my car back working great and feeling safe on the road again. More

by barbie0908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
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Sep 27, 2021 -

Garden Grove Kia responded

Thanks for giving Jacob a shoutout! We're pleased that he was informative and helpful, ensuring that you felt comfortable in your vehicle once again. --The Garden Grove Kia Team

September 23, 2021

Jacob Aguirre was exceptional. Also my car was completed ahead of schedule. The waiting area was clean and internet enabled so I could work while I waited for my car. More

by ART558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
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Sep 23, 2021 -

Garden Grove Kia responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Jacob and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

September 20, 2021

KC was incredibly helpful and knowledgeable! I felt like I could trust him with my car care and would go to him again! More

by Jacki_Jax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC
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Sep 20, 2021 -

Garden Grove Kia responded

Thanks for giving KC a special shoutout! We're pleased that he was knowledgeable, helpful, and trustworthy. See you next time at Garden Grove Kia!

September 16, 2021

Jacob Aguirre took care of me , made sure my first maintenance was quick and easy. More

by R.CARRILLOJR22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre - service , Kadin Espinosa
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Sep 16, 2021 -

Garden Grove Kia responded

We appreciate your lovely review of Jacob! It is great to hear that our team is accommodating your needs at Garden Grove Kia. Drive safe!

September 15, 2021

Excellent service from Armando in the service department! Easy to work with, friendly, courteous! Kadin in sales is also fantastic! More

by cfrsteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando, Kadin Espinosa
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Sep 15, 2021 -

Garden Grove Kia responded

Your five stars are great to see! Thank you for taking the time to recognize your positive experience with Armando and Kadin at Garden Grove Kia. See you soon!

September 13, 2021

This place is TRASH!!!!🗑 🗑🗑🗑They told me my turbo This place is TRASH!!!!🗑 🗑🗑🗑 They told me my turbo was bad and had me replace it but a week later and almost 4K down the drain my car still stops More

by nia6benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurtis
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September 09, 2021

Took my 2014 Sorrento in for a recall notice repair. The repair was done quickly, in the time frame promised and the entire experience was positive. More

by jeffreysogden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
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Sep 09, 2021 -

Garden Grove Kia responded

We're glad we could make your recall visit a quick and painless experience, Jeffrey. From the entire Garden Grove Kia team, thank you for your business and excellent review!

September 09, 2021

Good customer service and excellent communication. Very informative about car needs for service. Have appointment and takes a little bit of time to just get oil changed and tira rotated and a inspection. G More

by danisit8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Sep 09, 2021 -

Garden Grove Kia responded

Thank you for trusting our team with your time and business! We are happy to hear that you and your vehicle were well taken care of here at Garden Grove Kia. See you next time!

September 08, 2021

I experienced great customer service with each and every service visit. I am treated with nothing less than professional and courteous service by all service people. More

by DEB_GUTIERREZ55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Atchinson
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Sep 08, 2021 -

Garden Grove Kia responded

Reviews like these help us make our business better every day. Thank you for choosing Garden Grove Kia and we hope to see you again next time. Take care!

Sep 09, 2021 -

DEB_GUTIERREZ55 responded

I was also assisted by Kaleb “KC” who also provided outstanding customer service

September 05, 2021

They were very friendly, prompt, got my car in right on time. Gave me an accurate estimate of time to com0letion, and also performed additional service that I did not schedule but requested on arrival. More

by TRAINMANBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toshi Saigusa
Report | Print
Sep 06, 2021 -

Garden Grove Kia responded

Thank you for giving all of us at Garden Grove Kia your great feedback. It was our pleasure to assist you. Our phones are on whenever you need any help. Take care!

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