Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Garden Grove Kia - Service Center
Garden Grove, CA
1,906 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,906 Reviews of Garden Grove Kia - Service Center
Sort by
July 09, 2021
Quick and easy to make an appointment. Services performed were within the time limit stated. They offer free wifi, refreshments, and snacks. Awesome experience. Allowed me to continue working while I waited were within the time limit stated. They offer free wifi, refreshments, and snacks. Awesome experience. Allowed me to continue working while I waited in their lobby. Jacob was easy to work with as my car received an oil change & got a spare tire kit installed. More
by Stacy Cruz
Employees Worked With
Jacob Aguirre
July 09, 2021
Great experience. Fast service.Thank you Aaaaaa. Great experience. Fast service. Thank you Aaaaaa. Aaaaa aaaaaaa aaaaaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa Great experience. Fast service. Thank you Aaaaaa. Aaaaa aaaaaaa aaaaaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa More
by billoc1
Verified CustomerEmployees Worked With
Armando
July 07, 2021
My first experience as a Kia owner, and I will not be back to this dealer. I had to wait at least 30 mins for someone to even check the car in. After that, they ended up holding the car an entire day t back to this dealer. I had to wait at least 30 mins for someone to even check the car in. After that, they ended up holding the car an entire day to finish diagnosing the problem when we all knew exactly what the problem was, and what part was needed to be ordered, without a loaner car, I had to uber home and back. They called me a day later to let me know they ordered the part (which they knew that first day). I looked in the log, and the car was never even unlocked during that day, so they never even looked at it! Still waiting for a loaner car to take the car in for the replacement part.... Its been 2 weeks. More
by info88
Employees Worked With
don't remember
July 06, 2021
No pressure to take on additional services that weren’t needed. In and out quickly. Comfortable waiting area. Will go back without hesitation. Well done. needed. In and out quickly. Comfortable waiting area. Will go back without hesitation. Well done. More
by walterafable
Employees Worked With
Julian
July 01, 2021
First time customer. Completely satisfied. Kurtis handled my service needs with courtesy and expertise. Vehicle ready when promised. Everyone I came in contact with was professional and friendly. my service needs with courtesy and expertise. Vehicle ready when promised. Everyone I came in contact with was professional and friendly. More
by jpetersesq
Employees Worked With
Kurtis
June 30, 2021
Armando and his service team took great care of me and my 2015 Kia Soul. He was informative and friendly and my car was back in tip top shape in record time. A+ 2015 Kia Soul. He was informative and friendly and my car was back in tip top shape in record time. A+ More
by DrivenIT
Employees Worked With
Armando
June 24, 2021
Always a pleasure having my car checked at Garden Grove Kia. Luis Mendoza is always extremely helpful and kind when explaining what my car needs and what I should prepare for on my next visit. I really app Kia. Luis Mendoza is always extremely helpful and kind when explaining what my car needs and what I should prepare for on my next visit. I really appreciate it! More
by dmeli707
Employees Worked With
Luis Mendoza
June 24, 2021
The entire team at GG Kia wants to get you back to your life. I will continue to service my 2014 Soul here. Their service makes me want to buy Kia again. life. I will continue to service my 2014 Soul here. Their service makes me want to buy Kia again. More
by Gary S.
Employees Worked With
Jacob Aguirre
