Garden Grove Kia - Service Center

Didnt Received a message nor a call to tell me when my car was ready. I had to wait a long time to check in about 30 minutes. I wasnt told that my car had to come back. I received a call days later ro tal car was ready. I had to wait a long time to check in about 30 minutes. I wasnt told that my car had to come back. I received a call days later ro tall me that I could bing my car because now they had the part. I was really surprised of the awful communication and service. Also you should start washing the cars again at least on the outside. More

We had to have a key replaced. They did it quickly and made the process painless. While we were there they also did an inspection on the car made the process painless. While we were there they also did an inspection on the car More

Very polite and professional! Luis was a super awesome advisor when I came into service my car. He was very nice and understanding. He told me what will to my car and finished at a certain time. advisor when I came into service my car. He was very nice and understanding. He told me what will to my car and finished at a certain time. More

There are not enough words to describe how terrible these two men have projected their value, moral and customer service. Extremely disrespectful and judgmental and to top it off the left my car tossed up an two men have projected their value, moral and customer service. Extremely disrespectful and judgmental and to top it off the left my car tossed up and not put back together as it was when it was received. I am mind blown at how badly I was treated here. Customer Service here is absolute trash!! Unless your rich and spending a lot of money, best believe they wont give two xxxxs about you or your time!! More

Trying to sell extra and additional service something that it is not a requirement for the miles on my car!! not happy overall with the entire KIA dealer!! that it is not a requirement for the miles on my car!! not happy overall with the entire KIA dealer!! More

Great experience in the Repairs/ Maintenance Service Center. Always friendly. This is my 2nd maintenance visit since buying my new Telluride. Just missed the car wash due to Covid (?) this time. Center. Always friendly. This is my 2nd maintenance visit since buying my new Telluride. Just missed the car wash due to Covid (?) this time. More

Thank you Jeremy for reaching out. I appreciated the extra effort even though you and the rest of the team were swamped. Our van is running great now! extra effort even though you and the rest of the team were swamped. Our van is running great now! More

Nice new and clean. Staff is always very nice and knowledgeable. Looking forward to future visits. Especially when my lease is up and it’s time to upgrade. knowledgeable. Looking forward to future visits. Especially when my lease is up and it’s time to upgrade. More

Appointment was quick. Service people were on time and very friendly. Car wash was not available. I will go back again in about six months. very friendly. Car wash was not available. I will go back again in about six months. More

Friendly, prompt. First time visiting branch because of location and I will be back to service my car here from now on. Thank you :)c location and I will be back to service my car here from now on. Thank you :)c More