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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,972 Reviews

1,972 Reviews of Garden Grove Kia - Service Center

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July 01, 2021

First time customer. Completely satisfied. Kurtis handled my service needs with courtesy and expertise. Vehicle ready when promised. Everyone I came in contact with was professional and friendly. More

by jpetersesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis
Report | Print
Jul 01, 2021 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia your great review. We are thrilled we could leave such an amazing first impression and will be sure to let Kurtis know he provided an exceptional service visit. We hope to see you next time. Take care!

July 01, 2021

Went in for a Seltos recall. Service was courteous, and excellent. Keep it up KIA! More

by d5designed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Jul 01, 2021 -

Garden Grove Kia responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you are confident in the Garden Grove Kia team to get the job done. Drive safely in your Kia Seltos, and we hope to see you back!

June 30, 2021

Armando and his service team took great care of me and my 2015 Kia Soul. He was informative and friendly and my car was back in tip top shape in record time. A+ More

by DrivenIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Jul 01, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Armando and the Garden Grove Kia team. Drive safely in your 2015 Kia Soul, and enjoy it! We hope to see you again down the road!

June 29, 2021

My car was completed by the time promised. Excellent service. More

by eddie.cadena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Jun 29, 2021 -

Garden Grove Kia responded

This is the feedback we hope to see. Thank you so much for choosing Garden Grove Kia, Eddie!

June 24, 2021

Always a pleasure having my car checked at Garden Grove Kia. Luis Mendoza is always extremely helpful and kind when explaining what my car needs and what I should prepare for on my next visit. I really app More

by dmeli707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Jun 24, 2021 -

Garden Grove Kia responded

Thank you for the positive feedback and for trusting the Garden Grove Kia team with your service needs! We'll be sure to pass the compliments along to Luiz for his great work. Drive safe, and we'll see you again next time!

June 24, 2021

The entire team at GG Kia wants to get you back to your life. I will continue to service my 2014 Soul here. Their service makes me want to buy Kia again. More

by Gary S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Report | Print
Jun 25, 2021 -

Garden Grove Kia responded

Gary - Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Garden Grove Kia team. Drive safely in your 2014 Kia Soul, and we hope to see you back next time!

June 24, 2021

Always provides great customer service and knowledge of the type of services you offer. Thank you for be there in this troubled times (Pandemic). Shoot out to the Service Department More

by mshb_wv-2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jun 25, 2021 -

Garden Grove Kia responded

Thank you for sharing your kind words about our team. It is always a pleasure to assist you and we look forward to seeing you next time at Garden Grove Kia.

June 22, 2021

The wait at KAI Garden Grove was from 11 a.m. to 2:30 p.m. long . But, there was a recall. More

by pandakitty1985
Recommend Dealer
Yes
Employees Worked With
Ar
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Jul 12, 2021 -

Garden Grove Kia responded

Thank you for taking the time to leave us this review and feedback. We do strive for efficient service, and we will work to improve our speed going forward. If there is anything more we can do to assist you, please don't hesitate to give us a call or come back and see us again.

June 18, 2021

Im satisfied with the service provided. My service advisor Mr.anaya bogar was very personable and attentive to any questions or concerns i may have More

by ashw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anaya Bogar
Report | Print
Jun 20, 2021 -

Garden Grove Kia responded

Thank you for sharing your feedback and for trusting the Garden Grove Kia team with the care of your vehicle. We sincerely appreciate your business! Safe travels and see you next time!

June 10, 2021

Excellent service breakdown before I dropped off my car and after. Answered all my questions and offered future maintenance work on my vehicle. Friendly and welcoming environment. More

by Efrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Jun 10, 2021 -

Garden Grove Kia responded

Thank you for the great review! We're so happy to hear that the Garden Grove Kia team provided an excellent service visit - that's what we strive for. We hope to see you back again next time. Have a wonderful day and drive safe!

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