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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,924 Reviews

1,924 Reviews of Garden Grove Kia - Service Center

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December 28, 2024

Fast. accuracy. Got the self washing ticket! Thank you. See you next year again in Garden Grove Kia More

by jason K
Recommend Dealer
Yes
Employees Worked With
Luis inService
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Dec 30, 2024 -

Garden Grove Kia responded

Your review is music to our ears, Jason! Thanks for leaving Garden Grove Kia this wonderful praise!

December 27, 2024

Luis was awesome! ! Walked me through first time and everything the service team conducted on my visit. More

by moralesalexis97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendoza
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Dec 27, 2024 -

Garden Grove Kia responded

We're delighted to hear that Luis provided you with an awesome experience at Garden Grove Kia! It's great to know he guided you through your first visit smoothly. Thanks for sharing your feedback!

December 27, 2024

Great customer service from my service advisor , he always keep me informed of the status of my Telluride More

by sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Garden Grove Kia responded

Sergio, we're delighted to hear that your service advisor kept you well-informed at Garden Grove Kia. Thank you for sharing your experience with us!

December 27, 2024

Great Service and completed my vehicle in a timely manner. Our service representative was very professional and dedicated to providing the best service possible. More

by bthurston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Garden Grove Kia responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Garden Grove Kia provided professional and timely service. We appreciate your support and look forward to serving you again in the future!

December 24, 2024

The workers at the dealership were nice, helpful, and professional with the items they sell. More

by Jason Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Garden Grove Kia responded

Jason, thank you for reviewing Garden Grove Kia! Have a lovely day!

December 20, 2024

Luis was amazing, super helpful and knowledgeable, I never have an issue whenever I have a service! More

by bcunill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Dec 20, 2024 -

Garden Grove Kia responded

Thank you so much for leaving Garden Grove Kia a five-star review! We are happy to hear that Luis was helpful. See you next time!

December 19, 2024

Everyone is polite and did a great job getting the vehicle in and out of there. More

by ASN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 19, 2024 -

Garden Grove Kia responded

Thank you so much for your kind words! We appreciate your business here at Garden Grove Kia.

December 18, 2024

i love the service here at Kia Dealership G. G! Webb was very efficient and on time with my maintanance schedule ! He kept me up to date with my service and gave me a great details on how to fo More

by ELIZA01142011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Webb
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Dec 18, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with us at Garden Grove Kia, Eliza! We're delighted to hear that Webb and our service department provided efficient and informative assistance. We appreciate your support, and we'll be here whenever you need us next!

December 18, 2024

The service was exceptional, faster than I expected the Service manager provided free car wash. More

by pastorbriscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra/ P460*W*
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Dec 18, 2024 -

Garden Grove Kia responded

We're elated to hear that your Garden Grove Kia experience was a smooth success! Thank you for the 5-star review. Safe travels!

December 17, 2024

Jeremy was very helpful and accommodating. I was able to get my vehicle serviced and cleaned which was nice. More

by VRHSPLASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Dec 17, 2024 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided helpful and accommodating service during your visit to Garden Grove Kia. It's great you were able to get your vehicle serviced and cleaned! Thanks for sharing this positive experience with us.

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