Garden Grove Kia - Service Center
Garden Grove, CA
1,932 Reviews of Garden Grove Kia - Service Center
Service rep was great. He was professional and pleasant. All service people wore masks and were aware of social distancing. Thank you for all your help. All service people wore masks and were aware of social distancing. Thank you for all your help. More
Great service! He was very professional and kindly explained the different service levels while letting me know of his recommendations. I'll be back again! explained the different service levels while letting me know of his recommendations. I'll be back again! More
Frank was very helpful and provided excellent customer service. My Sorento went in for it’s 10K service. Frank told me that the car would be ready for pick up within 2 hours, at the exact 2 hour mark, my service. My Sorento went in for it’s 10K service. Frank told me that the car would be ready for pick up within 2 hours, at the exact 2 hour mark, my car was ready. Paying for the service was extremely easy. The Service Department is full of friendly and helpful employees, will definitely come back for my next service! Thank you, Frank Z! More
Good service and clear explanation of vehicle status. I received an accurate estimation of time required to complete job. I will be back soon. Thanks received an accurate estimation of time required to complete job. I will be back soon. Thanks More
Great service, happy with the overall experience and will return for sure! They even cleaned my car after the service which was a unexpected treat! return for sure! They even cleaned my car after the service which was a unexpected treat! More
Very professional and considerate. The vehicle was service in timely matter. Mr. Zuniga was very curious. I will recommend a friend or family members to the dealer. service in timely matter. Mr. Zuniga was very curious. I will recommend a friend or family members to the dealer. More
I went in for a recall for my Kia Optima, I was told there would be an inspection complimentary where they would check fluids, breaks, and tires. I was not informed on the findings. I was given the keys there would be an inspection complimentary where they would check fluids, breaks, and tires. I was not informed on the findings. I was given the keys and not told what was done to my vehicle. I checked the breaks yesterday and I have less than 10% left on my pads. It would have been nice if they were to inform me about this. More
I will keep coming back to this location for service because of Luis’s friendliness, dependability, follow thru and customer service. Great experience. Highly recommend him because of Luis’s friendliness, dependability, follow thru and customer service. Great experience. Highly recommend him More
Kia of Garden Grove is not only great for their service but they have a really great customer service as well. I don’t go any place else to get my car serviced by Kia of Garden Grove. Frank one of the serv but they have a really great customer service as well. I don’t go any place else to get my car serviced by Kia of Garden Grove. Frank one of the service technicians was really helpful and made my service experience fantastic. More
I scheduled an appointment to come in for regular maintenance on my car and was given great service! The staff members are very friendly and made sure I was consistently checked in on to see if I nee maintenance on my car and was given great service! The staff members are very friendly and made sure I was consistently checked in on to see if I needed anything. Since my car is coming up on 90K they offered me a great deal on a maintenance package to ensure my car continued running well. They finished the complete check up within an hour and even cleaned off the dirt i had on my car as courtesy. Shout out to Francisco for being very helpful and very chill to talk to. I will continue coming back for service at Kia Garden Grove as they’ve always done a great job with my car and customer service. More