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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,937 Reviews

1,938 Reviews of Garden Grove Kia - Service Center

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December 15, 2020

After dropping off my car at the garden Grove Kia for service I knew my car was in good hands. Frank was a very informative and patient with me. I can feel the difference in the way my car drives now, th More

by Kimmie.harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mancilla
Dec 15, 2020 -

Garden Grove Kia responded

We couldn't have asked for a better review, Kimmie! It's wonderful to hear that Frank took such good care of you and your vehicle. Thank you for trusting Garden Grove Kia with your repair and maintenance needs!

December 14, 2020

Don't get me wrong, the service was great and the people are friendly. I would think people that may appointment will get priority on service. But no, they told me that they service the car in the order it More

by caleblee6558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Mendoza
December 14, 2020

I give top marks in all areas for Luis. I’m totally satisfied with my service experience. I waited for the service work to be completed comfortably at the customer lounge. I would recommend GG Kia to o More

by racer_rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Dec 14, 2020 -

Garden Grove Kia responded

It is wonderful to hear that Luis delivered a great service experience! Thank you for taking the time to leave us a five-star review. We appreciate your business and look forward to seeing you again. - Garden Grove Kia Team

December 11, 2020

Very good service. Very Helpful & it was fast! I took my car in 20 minutes before my appointment & Kia service helped me out early. Hope this helps More

by arthurlopez1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 11, 2020 -

Garden Grove Kia responded

Thank you for your positive review of our service team! It was our pleasure to assist you here at Garden Grove Kia.

December 11, 2020

Luis es amazing as always. Very patient and attentive. Thank you Luis. We appreciate you. Luis always communicates any and all issues very well. Thank you More

by daniel17valdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Dec 11, 2020 -

Garden Grove Kia responded

Daniel - thank you for sharing your feedback. We're thrilled to hear that Luis is always such a pleasure to work with during your visits to Garden Grove Kia!

December 10, 2020

Good service, just need to be more attentive and you need more bilingual employees. Everything than that it was fine thank you for you’re help!! More

by resendizm9188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It’s not on list
Dec 11, 2020 -

Garden Grove Kia responded

Thank you so much for this feedback! We truly value our customers, and we appreciate you taking the time to share so we can work towards improving. Stay safe, and we hope to earn your business again at Garden Grove Kia!

December 08, 2020

Very helpful. They kept me informed about the status of my vehicle. Waiting area was clean. Finished my service quickly and were very open and honest about what was going on. More

by coneecone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 08, 2020 -

Garden Grove Kia responded

Thank you so much for sharing this positive feedback about your recent visit to Garden Grove Kia! If there is anything further we can do to assist you, please let us know. Happy driving!

December 07, 2020

Well organized courteous employees with clean environment. Very informative, explained before and after services. Advises future attention for the safety on handling of the car. More

by Regalajs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Dec 07, 2020 -

Garden Grove Kia responded

Thank you for trusting us with your vehicle! We are so happy to hear that you received informative service from our Garden Grove Kia team. Hope to see you down the road!

December 07, 2020

Luis had my vehicle checked out and advised engine rod failure. Also advised it was in warranty with no out of pocket fees. He even provided rental during the repair. I received my car in a timely manner. More

by franksweb1195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 07, 2020 -

Garden Grove Kia responded

It's great to hear that Luis took care of your repairs in a timely manner. Thank you so much for posting a wonderful review! If any future issues should arise, our Garden Grove Kia team will be here to help.

December 07, 2020

Always great Service and great Personal service. Have been going there for over 7 Years . Great location and very nice environment to take your vehicle too. Thank. Robert More

by Bobbyrock.slaughter200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis .
Dec 08, 2020 -

Garden Grove Kia responded

Robert - We can't thank you enough for coming to Garden Grove Kia for over 7 years - wow! It means a lot that you can depend on our team for excellent service, every time. Have a wonderful day!

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