Garden Grove Kia - Service Center
Garden Grove, CA
1,932 Reviews of Garden Grove Kia - Service Center
Frank M. was courteous, helpful, and attentive to my husband and I during our service appointment. The whole staff was patient and had a sense of urgency. Thank You for great customer service! husband and I during our service appointment. The whole staff was patient and had a sense of urgency. Thank You for great customer service! More
Frank was very helpful and courteous. He explained to me the coverage of my 205 KIA Sorento Warranty. The service was well done and I was provided a loaner vehicle during the service and parts replaceme the coverage of my 205 KIA Sorento Warranty. The service was well done and I was provided a loaner vehicle during the service and parts replacement process for two days. More
Friendly service staff. Luis Mendoza was pleasant to deal with. Luis kept me well informed of status updates and responded to my text questions promptly. deal with. Luis kept me well informed of status updates and responded to my text questions promptly. More
My service Jacob advisor was the best, he was prompt and great communication. I would definitely return for service. Profesional should be his first name. great communication. I would definitely return for service. Profesional should be his first name. More
Frank was courteous and helpful when i brought my Kia in for service He provided an approximate time for me to wait for my vehicle to be ready. He kept me informed and provided a 10% discount when. I fo for service He provided an approximate time for me to wait for my vehicle to be ready. He kept me informed and provided a 10% discount when. I found out I needed 3 new tires. More
Luis was my service provider and he explained everything regarding the warranty guidelines for my daughters car and we were relieved that the problem was covered under the warranty! He also explained the 6 regarding the warranty guidelines for my daughters car and we were relieved that the problem was covered under the warranty! He also explained the 60,000 mile service in detail and although I think the cost was excessive and there were no offers for 20% on service, I still had the 60,000 maintenance done. The car was ready as promised and clean. Luis was very professional and friendly. More
Very happy with the services from garden grove KIA staff. I have been using the services from this place for more than 7 years and will continue. I have been using the services from this place for more than 7 years and will continue. More
Excelente servicio de Luis Mendoza y Andrea, estoy muy agradecido! Fueron muy atentos en todo momento y me ayudaron mucho en todo el proceso del servicio. agradecido! Fueron muy atentos en todo momento y me ayudaron mucho en todo el proceso del servicio. More
This dealership has great customer service and is always on top of it. As soon as they have an update with your vehicle they’ll let you know via text or phone call which I love. on top of it. As soon as they have an update with your vehicle they’ll let you know via text or phone call which I love. More