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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,505 Reviews

1,505 Reviews of Garden Grove Kia - Service Center

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June 08, 2024

The staff are kind and helpful… they are also fast to handle the situation… I totally recommend this dealer. More

by auroraflores.0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 08, 2024

Great and fast service. Answered all concerns and questions. Treat all customers with respect. Staff is very friendly. More

by medina1981rafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Jun 10, 2024 -

Garden Grove Kia responded

Thank you for the positive feedback! We're glad to hear that our team at Garden Grove Kia provided great and fast service while addressing all your concerns. We appreciate your support!

Helpful
June 07, 2024

I had a great experience with this dealership. My car issues were resolved in a timely manner. I would certainly recommend this dealership for your Kia service. More

by levelle010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher fra P585
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Jun 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that your car issues were resolved promptly and you had a great experience with Garden Grove Kia. Thanks for recommending us!

Helpful
June 05, 2024

Great service! The man who did my paperwork was very gracious and I felt like he was there to help him please. I gave him five stars. More

by gladysinspace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 06, 2024 -

Garden Grove Kia responded

Thank you for the fantastic review! We're delighted to hear that our team at Garden Grove Kia provided such excellent care. We appreciate your support and look forward to assisting you again in the future!

Helpful
June 05, 2024

Excellent customer service! , eager to help me, even though I didn’t have any appointments More

by isabels28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Effrain
Report | Print
Jun 06, 2024 -

Garden Grove Kia responded

Isabel, thank you for trusting Garden Grove Kia with your business!

Helpful
June 04, 2024

Service was fast and they gave me a complimentary car wash, which was nice. Thanks! More

by gstazn12017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy from service department
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Jun 05, 2024 -

Garden Grove Kia responded

Thank you for the great review. We look forward to seeing you again at Garden Grove Kia!

Helpful
June 03, 2024

They are very polite and fast and gave an accurate estimate of the amount of time the visit would take. More

by JILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 03, 2024 -

Garden Grove Kia responded

Jill, thanks for highlighting the efficiency and politeness of our team at Garden Grove Kia! We appreciate your feedback.

Helpful
June 01, 2024

I received the service at the fastest speed. The man who helped me was also kind ~ thank you. More

by myjob1237@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis mendoza
Report | Print
Jun 03, 2024 -

Garden Grove Kia responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Garden Grove Kia Team

Helpful
June 01, 2024

Always a pleasure to go to Garden Grove Kia. Making an appointment I'd easy on the app, service people are super and waiting at their lounge was comfortable More

by mishymumu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service employees Christopher, Luis and Efrain
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Jun 03, 2024 -

Garden Grove Kia responded

Thanks for sharing your positive experience! We're glad to hear that making an appointment was easy and you found our lounge comfortable. The team at Garden Grove Kia appreciates your support!

Helpful
May 31, 2024

Came in without an appointment because I was in the area, and they were able to squeeze me in. Car was ready at the promised time. More

by tweedtdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Report | Print
May 31, 2024 -

Garden Grove Kia responded

Thanks for stopping by Garden Grove Kia! We're glad we could accommodate you and get your car ready on time. Safe travels!

Helpful
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