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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,905 Reviews

1,905 Reviews of Garden Grove Kia - Service Center

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April 24, 2025

They always are pleasant and helpful. Luis is awesome, he is very attentive and thorough. More

by Crystal_vizcarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 24, 2025 -

Garden Grove Kia responded

Thank you for taking the time to review Luis and Garden Grove Kia!

April 24, 2025

Luis did my service work accurately and in a timely manner. Everything was well explained, and he give suggestions for future work. He also threw in a car wash! More

by bert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 25, 2025 -

Garden Grove Kia responded

We're delighted to hear that Luis provided you with excellent service at Garden Grove Kia! It's great to know everything was explained clearly and the added car wash was a nice touch. We look forward to assisting you again in the future!

April 24, 2025

Jeremy handled two issues for me under warranty service. Very happy when they returned clean car to me after the rrepairs were done. More

by rlektorich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremy in service dept.
Apr 25, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy took great care of your warranty service needs at Garden Grove Kia! Thanks for sharing your positive experience with us.

April 18, 2025

Chris was extremely helpful in making sure all of my vehicle’s service needs were met in a timely manner. More

by alexanncollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
Apr 19, 2025 -

Garden Grove Kia responded

We're delighted to hear that Chris provided such helpful service at Garden Grove Kia. Thank you for sharing your experience with us!

April 15, 2025

I love taking my car to the Garden Grove Kia- their service is unlike any other! I live over an hour away and I wouldn't trust my car with anyone else, with great service from helpful and kind people l More

by carlymoreland3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Espinoza
Apr 16, 2025 -

Garden Grove Kia responded

We're so pleased to hear that the drive is worth it for you and that our team, especially Web, makes your visits to Garden Grove Kia enjoyable. Thanks for the continued trust and support!

April 12, 2025

Jeremy with the service department was very professional and provided excellent customer service. Kia of GG completed work on my vehicle in a timely manner and communicated with me from start to finish. I More

by malstohor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox - Service Dept
Apr 14, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy and the Garden Grove Kia team provided you with excellent service. It's great to know your vehicle was taken care of efficiently, and we look forward to assisting with any future needs!

April 11, 2025

I was disappointed with the mechanic,he was asked to check the tire pressure, it was not done, he was asked to provide old parts, was missing one. Never had problem before this but now that the maintena More

by rlb723
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mechanic
Apr 22, 2025 -

Garden Grove Kia responded

It's disappointing to hear about your recent experience. We strive for thorough and attentive service, so it's concerning that we missed the mark this time. If you're open to discussing this further and giving us one more chance, please reach out so I can personally assist you. Thank you, Craig Atchison - Service Manager - 714-823-4949

April 10, 2025

Berry good service to the person help an then cine Baco next service thanks so much More

by MARIO0061M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Garden Grove Kia responded

There is nothing better than a great review. Thanks for giving Garden Grove Kia your business!

April 09, 2025

Took great care of my car during the scheduled servicing. On time, courteous and professional. Extraordinary in all aspects. Good value for the price as well. More

by rxdolnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Apr 10, 2025 -

Garden Grove Kia responded

We're delighted to hear that your experience with Garden Grove Kia was extraordinary and met all your expectations. Thank you for highlighting our team's professionalism and value!

April 09, 2025

Although, family have visited the new location on Harbor Blvd, this was my first experience. Upon my arrival I was greeted with a smile from a young person that informed me that someone would be with me soo More

by Michael Shon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox, Luiz Mendoza
Apr 10, 2025 -

Garden Grove Kia responded

Michael, we're delighted to hear that Jeremy and the Garden Grove Kia team made your visit a pleasant one! It's always nice to see familiar faces like Luiz's. Thank you for choosing us for your Sedona's maintenance needs!