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Garden Grove Kia - Service Center

Garden Grove, CA

4.7
2,026 Reviews

2,026 Reviews of Garden Grove Kia - Service Center

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August 21, 2025

Grant is awesome. I really appreciate his transparency and knowledge. I will be returning for my next service and look forward to working with him again. More

by yearta.anthony21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Service Advisor
Report | Print
Aug 25, 2025 -

Garden Grove Kia responded

Thank you for sharing your feedback about Grant! We will be sure to pass along your appreciation to him. Please let us know if there are anything else we can do for you here at Garden Grove Kia!

August 21, 2025

Grant was awesome. Very transparent and very helpful! I will be returning for my next service and look forward to working with him again. More

by yearta.anthony21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Service Advisor
Report | Print
Aug 25, 2025 -

Garden Grove Kia responded

Thank you for sharing your awesome feedback about Grant! We look forward to welcoming you back for your next service at Garden Grove Kia.

August 20, 2025

Great customer service with Chris in the Service Dept. Car was serviced in a timely manner More

by jamieanton326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in the Service Dept.
Report | Print
Aug 23, 2025 -

Garden Grove Kia responded

Jamie, we are thrilled to read your kind words about Chris! Thank you for choosing Garden Grove Kia.

August 19, 2025

Quick speedy service. ..provided me a Lyft ride since I didn't want to wait. Highly recommend! More

by Into-thrills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis (Service)
Report | Print
Aug 21, 2025 -

Garden Grove Kia responded

We are so happy that our Garden Grove Kia team delivered an excellent experience. Thank you for stopping in!

August 19, 2025

Staff is always courteous, knowledgeable, helpful and very nice. I bought my KIA in Carson, CA. However, I use Garden Grove Kia for my services. More

by sandyskelton1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza service
Report | Print
Aug 21, 2025 -

Garden Grove Kia responded

We're so proud to have your business and trust! Thank you for choosing Garden Grove Kia and for sharing your feedback about our team. Safe travels!

August 19, 2025

was pleasant to have the work done. I waited in the waiting area and was comfortable. More

by buddybehrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2025 -

Garden Grove Kia responded

Here at Garden Grove Kia, we always value and appreciate our customers' feedback!

August 19, 2025

The service from Chris was timely and efficient. He was so helpful in telling us our service needs even though we do not drive much. Also he was helpful in instructing us on use of CarPlay that w More

by Slaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Report | Print
Aug 22, 2025 -

Garden Grove Kia responded

Hi Slaven, it’s great to hear that Chris was so helpful with your service needs and CarPlay instruction! Thank you for choosing Garden Grove Kia Service Center. We appreciate your business!

August 15, 2025

Fast, easy and honest. My first time using GG KIA service and I was throughly impressed. More

by pazman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Service
Report | Print
Aug 18, 2025 -

Garden Grove Kia responded

Thanks so much! We look forward to your next visit to Garden Grove Kia!

August 14, 2025

Always professional and friendly, all make me feel important, not just a number. Chris Franklin is fantastic!! More

by philip.nelson2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Report | Print
Aug 15, 2025 -

Garden Grove Kia responded

Philip, we love to hear it! Thank you for sharing your experience with Chris and the team. We appreciate your business at Garden Grove Kia!

August 13, 2025

Excelente servicio y muy amables, very good job ! !! Son muy profesionales en todo gracias por todo!! More

by leopumas411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther
Report | Print
Aug 13, 2025 -

Garden Grove Kia responded

Estamos felices de saber que le ofrecimos el servicio que siempre prometemos a nuestros clientes, Leo! Gracias por compartir su experiencia con nosotros en Garden Grove Kia.

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