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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,904 Reviews

1,904 Reviews of Garden Grove Kia - Service Center

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October 07, 2024

After calling closer dealerships and not getting any customer service, Garden Grove Kia answered my call and scheduled me within 2 days. Awesome! More

by GroundZer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther (Web)
Oct 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that Garden Grove Kia could assist you promptly when others couldn't. Thank you for choosing us, and we're glad we could provide the service you were looking for!

October 06, 2024

Christian was very helpful and courteous. I felt comfortable with his presence, demeanor and professionalism. The gentleman that retrieved my vehicle had a very professional appearance with More

by valdez.satx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Oct 07, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience at Garden Grove Kia! We're delighted to hear that Christian and our team made you feel comfortable with their professionalism, and we're glad you enjoyed the cappuccino in our waiting room. We appreciate your feedback and look forward to serving you again!

October 05, 2024

I like going here , it’s a little closer to my house. Christopher very was very nice More

by boxermama09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 07, 2024 -

Garden Grove Kia responded

Thank you so much for leaving Christopher and Garden Grove Kia a five-star review!

October 04, 2024

MY experience was good, the guy who helped me was kind and provided me with the questions i asked. The only negative was the wait time. More

by bowmanm509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
Oct 04, 2024 -

Garden Grove Kia responded

Thank you for sharing your feedback with us! We're glad to hear that our team member at Garden Grove Kia was helpful and kind. We apologize for the wait time and appreciate your patience during the process.

October 04, 2024

We enjoyed our first experience having our new car serviced. The service person Luis Mendoza was very professional answerd all our questions. More

by steveurias
Recommend Dealer
Yes
Employees Worked With
Luis Mandoza
Oct 07, 2024 -

Garden Grove Kia responded

Steve, we're delighted to hear that Luis provided you with a professional and informative service experience at Garden Grove Kia. Thank you for sharing your positive feedback!

October 03, 2024

I was greeted by friendly staff. I was accepted for service although I walked in and did not have an appointment. I wouldn’t recommend it as the wait is long. Unfortunately I did not More

by ocortez83@icloud.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 03, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're glad our team could accommodate you without an appointment and provide excellent service. We appreciate your understanding of the wait time, and we look forward to seeing you again!

October 03, 2024

Customer service was excellent. My vehicle's work was completed within the timeframe promised. You cannot compare the quality of service with any other dealership. It's worth the dr More

by Freddyrider65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Oct 03, 2024 -

Garden Grove Kia responded

Freddy, we're delighted to hear that our team at Garden Grove Kia provided excellent service and met your expectations. Thank you for making the drive from LA County; we appreciate your support!

October 03, 2024

Service was flawless, your dealership seem wonderful. My only issue, it was a little speedy... More

by mikebeihl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 04, 2024 -

Garden Grove Kia responded

Mike, thank you for leaving Garden Grove Kia a five-star review! We strive for flawless and efficient service. If you have any questions, please don't hesitate to reach out!

October 02, 2024

ET gave excellent customer service and went above and beyond to help me get the exact car I wanted. ETs professionalism, honesty, and communication was Outstanding. Thank you again! More

by nmlipari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Garden Grove Kia responded

Thank you for the wonderful feedback! We're delighted to hear that ET provided outstanding service and helped you find the perfect car at Garden Grove Kia. Enjoy your new ride!

October 02, 2024

Great experience and very friendly. Everybody in the dealership, very professional, and very caring. Highly recommend to friends and family. More

by landerose10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Dennis
Oct 02, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a great experience with our team at Garden Grove Kia! Thanks for recommending us to your friends and family. We appreciate your support!

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