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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,909 Reviews

1,909 Reviews of Garden Grove Kia - Service Center

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May 23, 2024

Efrain was so professional and helpful. Great customer service. Will recommend to friends and family More

by melissafowke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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May 23, 2024 -

Garden Grove Kia responded

Thank you for the positive review of Garden Grove Kia, Melissa!

May 22, 2024

Efrain was transparent about the what service would need to do to the car and what I could expect. More

by phil.j.derasmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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May 22, 2024 -

Garden Grove Kia responded

Phil, it's great to hear that Efrain was transparent and ensured you were happy with our services. Thanks for choosing Garden Grove Kia and leaving us a five-star review!

May 22, 2024

Everyone is always very friendly. The dealership is very efficient when servicing your vehicle. I’ll be back. More

by wright.christophera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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May 22, 2024 -

Garden Grove Kia responded

We're glad to know you've had a positive experience with our team at Garden Grove Kia! We appreciate your feedback and look forward to seeing you again for future services. Safe travels until then!

May 21, 2024

Love this dealer, every time I come for oil change always makes me feel welcomed and great service. More

by tsalvador90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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May 21, 2024 -

Garden Grove Kia responded

We're delighted we have provided helpful service. Thank you for working with us! - Garden Grove Kia Team

May 21, 2024

Best service , prompt response , customer friendly , reliable, listens to requests and complaints. Provided us with rental car for months till our car got fixed More

by Anusha Madhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the name of the people helped
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May 21, 2024 -

Garden Grove Kia responded

Anusha, we're glad to know that you had a positive experience with our team at Garden Grove Kia. We always aim for excellent service and customer satisfaction. Thank you for your feedback!

May 21, 2024

Close attention to what you need . .. explains everything you need to know befor and after . More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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May 21, 2024 -

Garden Grove Kia responded

All of us at Garden Grove Kia are happy to see this wonderful feedback! Thank you, Jaime!

May 21, 2024

Jacob in the service department did an accurate job in a timely manner. I prefer going to this service department instead of the one near my home in Huntington Beach. More

by bert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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May 22, 2024 -

Garden Grove Kia responded

We're glad to know that Jacob and our service department at Garden Grove Kia could provide you with timely and accurate service. Thank you!

May 21, 2024

Work performed as promised in a timeframe that met ny expectations. Well done. Dealership is convenient More

by funarib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor
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May 21, 2024 -

Garden Grove Kia responded

We're glad to know we met your expectations with our service at Garden Grove Kia! Thanks for the positive feedback and for choosing us. Safe travels ahead!

May 20, 2024

Thanks for your help, Efrain! This is why I keep coming back for my service needs! More

by david.r.rivera1
Recommend Dealer
Yes
Employees Worked With
Efrain
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May 20, 2024 -

Garden Grove Kia responded

David, we are so glad Efrain was helpful and delivered five-star service! Thanks for choosing Garden Grove Kia.

May 19, 2024

I like to bring to your attention that when took my car at the time of my appointment that was at 0:730 when they opened the service department. why they take too long to return the car to the customer my More

by MILLYANDALEXIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
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