Garden Grove Kia - Service Center

Christopher is great :) very informative, friendly and attentive. 100% recommend and will come back in the future attentive. 100% recommend and will come back in the future More

Thank you so much for Jacob the service advisor. Quick and effective customer service. I got my car on my appointment checked and done in one hour. Quick and effective customer service. I got my car on my appointment checked and done in one hour. More

The service center did not keep me updated on my warranty repair. I had to call them to get any status report. It would have been nice to know when the part came in and the potential completed date since I w repair. I had to call them to get any status report. It would have been nice to know when the part came in and the potential completed date since I was using a rental car. They also didn't hold the loaner car that they offered and I had to rent a car instead for a week. More

Was not informed of extra charge for wiper fluid. Also did not receive car wash. Also did not receive car wash. More

The service department took extra good care of me and my car. Great to see a dealership take care of customers who bought their cars elsewhere. car. Great to see a dealership take care of customers who bought their cars elsewhere. More

I had an excellent experience with the service department and would surely recommend them to anyone in need of assistance. and would surely recommend them to anyone in need of assistance. More

We received excellent service quality at GG KIA. The employees were kind and proactive in providing updates about our repair. The employees were kind and proactive in providing updates about our repair. More

Dealership could not replicate my issue of overheating engine. Three weeks prior to the dealership. Did my oil change and recommended service for 15k miles. I noticed since my oil change, my engine has be engine. Three weeks prior to the dealership. Did my oil change and recommended service for 15k miles. I noticed since my oil change, my engine has been running hot as well as the oil. The engine also doesn’t cool down as quick as it yust to. This car is only a year old and I shouldn’t be stressing over the engine. I feel like the dealership didn’t even try to see what is causing the issue since they couldn’t replicate it. I pay attention to my car and I know something is not rite. Now I’m worried and stressing every time I drive hoping another engine overheating sign is going to pop up. More

This is the only KIA dealership/service department I have gone to since the purchase of my Kia Hybrid Sportage in 2022. The service department and all of the team members have been great! Never have to wai gone to since the purchase of my Kia Hybrid Sportage in 2022. The service department and all of the team members have been great! Never have to wait too long in the waiting room for the completion of the work. On my most recent service, I was assisted by Jeremy Fox. More

Although the services are expensive, it’s worth securing my warranty. Chris was my service rep very friendly very quick and insured. My car got a wash even. The only thing I would prefer is that their price my warranty. Chris was my service rep very friendly very quick and insured. My car got a wash even. The only thing I would prefer is that their prices not be so high just to secure that my warranty does not get voided More