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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,937 Reviews

1,938 Reviews of Garden Grove Kia - Service Center

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February 14, 2024

The gentlemen at repair dept extremely informative & courteous . They also pay attention to detail. Love the popcorn! Garden Grove Kis is also very clean. More

by mariagilliesabba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Don't remember names
Feb 14, 2024 -

Garden Grove Kia responded

Maria, we're glad to know our repair department at Garden Grove Kia provided you with excellent service. We take pride in keeping a clean environment and providing those little extras like popcorn! Thanks for your feedback!

February 13, 2024

One more time I had bad experience again with the 16k millas service on my Forte GT Line Kia, I got my car back with the same spot on tires when Tire rotation was included (I put a mark on each tire befo More

by Cesar M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
February 13, 2024

Staff is friendly and courteous. Knowledgeable. Ephraim in particular in the service department did a great job getting me in and out and getting the service done probably and correc More

by oc18ed66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ephraim in service
Feb 14, 2024 -

Garden Grove Kia responded

We're glad to know our team, especially Ephraim in the service department, provided you with a great experience at Garden Grove Kia. Thanks for acknowledging their hard work and dedication!

February 13, 2024

Service was fast and completed right the first time. Efrain helped out so much being able to get in when I needed and have it completed. More

by brandons9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EFRAIN - SERVICE
Feb 13, 2024 -

Garden Grove Kia responded

We're glad to know that you had a positive experience with Efrain and our team at Garden Grove Kia. We strive for efficient, quality service every time! Thanks for the review!

February 13, 2024

Thanks Garden Grove Kia! There was a rattle/loose screw under the seat in my newly purchased K5 GT. I went to the Kia service at Van Nuys and they were going to charge me $30 More

by Glrand01
Recommend Dealer
Yes
Employees Worked With
Hiro, Andrea and service dept
Feb 14, 2024 -

Garden Grove Kia responded

Hey there! We're glad to know that Hiro and our team at Garden Grove Kia were able to help you out with your K5 GT. Enjoy the smooth ride and don't hesitate to reach out if you need anything else in the future!

February 12, 2024

Wonderful service, both friendly and timely. Left with my car smelling fresh! I love coming to this dealership! More

by NMoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, in Service Dept.
Feb 12, 2024 -

Garden Grove Kia responded

We're so glad to know you had a wonderful experience at Garden Grove Kia! It's great that our team was able to provide friendly and timely service. We look forward to seeing you again next time!

February 12, 2024

The young lady in service was completely rude to us. after signing all the papers for a loaner car she asked us to wait across at waiting room we did and after about 30 min I went back and asked her wha More

by FISHJACK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Franklin
February 12, 2024

The service department was clear and efficient regarding the service my vehicle needed, and the time it would take to complete it. Waiting for parts was the only delay, and that was just what was required t More

by cherikson
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh
Feb 12, 2024 -

Garden Grove Kia responded

Cherikson, we're glad to know our service department at Garden Grove Kia met your expectations and efficiently handled the needs of your vehicle. We appreciate your understanding about the wait for parts. Looking forward to assisting with any future services! Take care!

February 12, 2024

My visit to this dealership for an oil change was great. I got my car done when promised and everyone was friendly. I recommend this dealership. More

by JHO4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh
Feb 12, 2024 -

Garden Grove Kia responded

We appreciate your recommendation and are glad to know you had a great experience at Garden Grove Kia! Our team is always here to provide friendly and efficient service. so this is great to hear. Thanks for the review!

February 12, 2024

The service department was on point. Andrea Villa and Luis Mendoza are always a big help. More

by rmalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza , Assistant Drive Director , Andrea Villa, Admin Assistant
Feb 12, 2024 -

Garden Grove Kia responded

It's great to hear that Andrea and Luis are always delivering five-star service! Thank you for sharing with us all here at Garden Grove Kia. See you next time!

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