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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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December 28, 2023

Amazing Service as usual. The team at Garden Grove Kia is awesome! They are so quick and efficient in the work they do. They communicate well and explain things so that you un More

by STEVEN S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh
Report | Print
Dec 28, 2023 -

Garden Grove Kia responded

Steven, we're delighted to know you've had such an amazing time working with our team at Garden Grove Kia! We always aim for efficiency and clear communication when working with our customers. We thank you for this wonderful feedback and look forward to seeing you again in the future!

December 28, 2023

Meeting customers needs promptly and always keep us updated on the status of the car More

by ljucaban52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis mendoza
Report | Print
Dec 28, 2023 -

Garden Grove Kia responded

Your satisfaciton is always our top priority here at Garden Grove Kia! Thanks for choosing us above the rest!

December 28, 2023

La atención el servicio estuvo excelente me gusto mucho el trato de la persona que me atendió y el trabajo de los técnicos profesional More

by hectordav1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Dec 29, 2023 -

Garden Grove Kia responded

Gracias por compartir su experiencia positiva con nosotros! Nos alegra saber que disfrutó de nuestro servicio en Garden Grove Kia y del trato profesional de nuestros técnicos. Esperamos verle pronto!

December 28, 2023

I love this dealership. I literally will not go anywhere else. Everyone is super friendly and very helpful. More

by rsanroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Javier
Report | Print
Dec 28, 2023 -

Garden Grove Kia responded

We're so glad to know you've had such positive experiences with us at Garden Grove Kia! Thanks for your loyalty and the kind words about our team. We look forward to seeing you again soon!

December 28, 2023

Christopher associate was really nice and professional throughout the whole service, he let me know about the time and all the stuff they did for my car More

by tracymoise20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Dec 28, 2023 -

Garden Grove Kia responded

We're glad to know that Christopher provided you with excellent service during your visit to Garden Grove Kia, Tracy. Thanks for sharing this feedback, and we look forward to assisting you again in the future!

December 27, 2023

Luis is always so great any time I need assistance in the service department. He is cheerful and always has a smile on his face. More

by smith.briana18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Dec 27, 2023 -

Garden Grove Kia responded

We're glad to know that our team member, Luis, has been able to provide you with great service at Garden Grove Kia. His cheerful demeanor is one of the many things we love about him! Thanks for sharing your experience.

December 27, 2023

Would not recommend this dealership for scheduled services. I was rushed in and out. Not professional. Did not complete the service inspection I needed. More

by alanacepeida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know.
Report | Print
Jan 02, 2024 -

Garden Grove Kia responded

We're sorry to read about your recent experience with our scheduled services. We aim for professionalism and thoroughness in all we do, so it's disappointing to learn that you felt rushed and the service inspection was not completed as needed. Your feedback is valuable, and we'd like a chance to make things right - please reach out at your earliest convenience. Thank you, Craig Atchison - Service Manager - 714-823-4949

December 27, 2023

Timely and Efficient Work. Good communication. Received sufficient information regarding a part replacement I need. More

by KHORRAMI.ARASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JONATHAN MELESIO
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Dec 27, 2023 -

Garden Grove Kia responded

We're glad to know you found our service at Garden Grove Kia timely and efficient. We always aim for clear communication about any necessary repairs or replacements. Thanks for your feedback!

December 23, 2023

Garden Grove KIA is the Best for Service. Luis got a pretty major repair done in one day. Also, recommended I contact my car insurance since it was not covered under warranty. Saved me $$$. A More

by karri.lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza and Ruben scheduled appointment.
Report | Print
Dec 24, 2023 -

Garden Grove Kia responded

Karri, we're delighted to know Luis and our team at Garden Grove Kia were able to assist you so efficiently with your repair. We always aim for top-notch service! Thanks for the A+++ rating!

December 22, 2023

Minh was honest and forthright in advising what services were most urgent. Trust is important and Minh definitely earned mine. More

by chennault5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Ngo
Report | Print
Dec 23, 2023 -

Garden Grove Kia responded

Chennault, we're delighted to know that Minh was able to provide you with the honest service you deserve. Trust is indeed crucial and we're glad he earned yours here at Garden Grove Kia!

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