Garden Grove Kia - Service Center

The customer service experience at Garden Grove Kia was exemplary. The staff demonstrated professionalism, kindness, and respect throughout our interaction. Jeremy, in particular, provided outstanding assi exemplary. The staff demonstrated professionalism, kindness, and respect throughout our interaction. Jeremy, in particular, provided outstanding assistance and was efficient in addressing our needs. More

They always are pleasant and helpful. Luis is awesome, he is very attentive and thorough. Luis is awesome, he is very attentive and thorough. More

Service staff are always informative and kind. Always done in a timely manner. Waiting area is always clean. Always done in a timely manner. Waiting area is always clean. More

Chris was extremely helpful in making sure all of my vehicle’s service needs were met in a timely manner. vehicle’s service needs were met in a timely manner. More

I love taking my car to the Garden Grove Kia- their service is unlike any other! I live over an hour away and I wouldn't trust my car with anyone else, with great service from helpful and kind people l service is unlike any other! I live over an hour away and I wouldn't trust my car with anyone else, with great service from helpful and kind people like Web I can't even imagine going elsewhere. Everyone here is so helpful and they all put you at ease with wonderful conversation and a great lounge area to wait at, where they have a very nice automated coffee/espresso machine and other beverages. They also have a laptop/device charging station and free wifi which is so helpful since I work from home and take my work with me to get serviced during business hours. More

Jeremy with the service department was very professional and provided excellent customer service. Kia of GG completed work on my vehicle in a timely manner and communicated with me from start to finish. I and provided excellent customer service. Kia of GG completed work on my vehicle in a timely manner and communicated with me from start to finish. I will bring my vehicle back for future service needs. Thank you Jeremy and Kia of GG! More

I was disappointed with the mechanic,he was asked to check the tire pressure, it was not done, he was asked to provide old parts, was missing one. Never had problem before this but now that the maintena check the tire pressure, it was not done, he was asked to provide old parts, was missing one. Never had problem before this but now that the maintenance agreement has ended so has my returning to this place. More

Berry good service to the person help an then cine Baco next service thanks so much next service thanks so much More

Although, family have visited the new location on Harbor Blvd, this was my first experience. Upon my arrival I was greeted with a smile from a young person that informed me that someone would be with me soo Blvd, this was my first experience. Upon my arrival I was greeted with a smile from a young person that informed me that someone would be with me soon. Jeremy was pleasant and patient with this old man throughout the process. The Sedona was there for overdue maintenance and it feels great to get it done. There was a pleasant surprise seeing a familiar face in Luiz in the new surroundings. The last time I saw him was possibly ten years ago! Thanks you Jeremy for the kindness and to the entire team for the smiles and hospitality! More

Took great care of my car during the scheduled servicing. On time, courteous and professional. Extraordinary in all aspects. Good value for the price as well. On time, courteous and professional. Extraordinary in all aspects. Good value for the price as well. More