Back

Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,935 Reviews

1,935 Reviews of Garden Grove Kia - Service Center

Sort by
November 30, 2023

Luis was very helpful with any questions I had. The whole Kia of garden grove was excellent More

by CURTISCOOK93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 01, 2023 -

Garden Grove Kia responded

We are glad to hear that Luis answered all your questions! Thank you for choosing Garden Grove Kia.

November 30, 2023

Quick and excellent customer service. Appointment setup was easy and took me in immediately and was able to get a routine maintenance service done in a timely matter. More

by Chris T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Dec 01, 2023 -

Garden Grove Kia responded

Chris, we're glad to know that you had a quick and excellent service experience at Garden Grove Kia. We aim for efficient appointment setups and timely maintenance services. Thanks for your feedback!

November 30, 2023

Minh was a pleasure to work with. My car was ready sooner than expected. The waiting lobby was comfortable and I was able to work remotely on my laptop while I waited. More

by cryshayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh in Service
Dec 01, 2023 -

Garden Grove Kia responded

Cryshayn, we're glad to know Minh and our team at Garden Grove Kia could provide a comfortable environment for you during your service visit. Thanks for the positive feedback!

November 28, 2023

Great customer service from the beginning to end. Good coffee but it needs to be stronger. More

by aihgn224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh
Nov 28, 2023 -

Garden Grove Kia responded

Thank you for your positive feedback regarding our customer service! We will be sure to share this with our team and we wish you safe travels ahead! -- The Garden Grove Kia Team

November 28, 2023

The service at Garden Grove Kia is always excepcional, they try hard to make their customers feel confortable. More

by Nurian Cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Nov 28, 2023 -

Garden Grove Kia responded

Nurian, we're so glad to know you've had exceptional service at Garden Grove Kia. We always aim for our customers to be comfortable and at ease. Thanks for the review and kind words, we hope to see you again in the future!

November 27, 2023

Amazing customer service! I was taken care of in a very timely manner!! Thank you More

by Jeff5080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 27, 2023 -

Garden Grove Kia responded

Thank you for this awesome review of Garden Grove Kia! We hope to assist you again down the road!

November 27, 2023

Christopher in the Service Dept. was very friendly from the start of check-in. I never rec'd a text of my appointment I made over the phone and he was very patient and was able to a More

by candyo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Nov 28, 2023 -

Garden Grove Kia responded

We're delighted to know that Christopher from our Service Department was able to provide you with friendly and accommodating service. We take pride in offering excellent customer service at Garden Grove Kia. Thank you so much for your feedback.

November 27, 2023

excellent service and advise from the service department. Dealing with Luis. The mechanical service is top quality, fast and reliable More

by dean_sharples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Nov 27, 2023 -

Garden Grove Kia responded

Dean, we're glad to know you had a positive experience with our service department at Garden Grove Kia! It's great that Luis was able to provide excellent advice and quality mechanical services. Thanks for the review!

November 25, 2023

This is the second time that I’ve brought my Kia Soul to this dealership. They are courteous and efficient More

by mmariott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
Nov 27, 2023 -

Garden Grove Kia responded

Thanks for the positive feedback! We're glad to know you've had a good experience with us at Garden Grove Kia. We hope to see you again for any of your future needs!

November 25, 2023

Great service ! Although I couldn’t get my car fixed that day (a part needed to be ordered) they diagnosed my car quickly and set me up with an appointment to come b More

by vasquezveronica118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Nov 27, 2023 -

Garden Grove Kia responded

We're glad to know you appreciated our efficient service at Garden Grove Kia! We look forward to getting your car back in tip-top shape on your next appointment. Thanks for the review!

...
73
...