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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,934 Reviews

1,934 Reviews of Garden Grove Kia - Service Center

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November 21, 2023

They provide great service. They are fast and efficient. Always get the job done right. More

by 19hmcollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 21, 2023 -

Garden Grove Kia responded

It's great to hear that the Garden Grove Kia team provided fast and efficient service. See you next time!

November 19, 2023

My service provider Luis was very professional and helpful. He was thorough in his explanations and made me feel comfortable. More

by Ron Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis G
Nov 20, 2023 -

Garden Grove Kia responded

Ron, we're glad to know Luis provided you with such a professional and helpful experience at Garden Grove Kia. Thanks for sharing your feedback!

November 19, 2023

Excellent communicator, explain process, guided me to waiting area, other staff kept waiting area comfortable. More

by almamoraga1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis (service department)
Nov 20, 2023 -

Garden Grove Kia responded

We're glad to know you had a comfortable and well-guided experience at Garden Grove Kia. Our team is always here to ensure your visit goes smoothly! Thanks for the positive feedback.

November 17, 2023

This is my review on the Service Dept for Garden Grove Kia. I am very impressed with the help of staff Efrain who was extremely approachable and professional. It was my first time here for service after More

by Ben V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Nov 20, 2023 -

Garden Grove Kia responded

Ben, we're delighted to know that Efrain and our team at Garden Grove Kia were able to provide you with such a positive experience. We appreciate your kind words and look forward to assisting you in the future!

November 16, 2023

Excellent service great job and I will bring my friend and family here for service More

by huynguyen0273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jemez, Chris Mcgregor
Nov 16, 2023 -

Garden Grove Kia responded

Excellent service is what we strive for! Thanks so much for leaving Garden Grove Kia a five-star review and we look forward to assisting you next time.

November 16, 2023

Service was excellent I will recommend. Efrain Perez was very helpful, good customer service. Thank you. More

by isidro.ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Nov 16, 2023 -

Garden Grove Kia responded

We're delighted to know that you found our service excellent and Efrain helpful at Garden Grove Kia. Thanks for recommending us, we appreciate it!

November 16, 2023

Terrible service I would never ever go there again. ....they didn't fix my problem but I paid 600$ More

by serdarakyuzluer92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember his name
November 16, 2023

Got everything done for me quick and made everything easy! I would definitely recommend friends and family. More

by ALEXISGONZALEZ76217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Nov 16, 2023 -

Garden Grove Kia responded

Alexis, we're glad to know your experience at Garden Grove Kia was quick and easy! Thanks for recommending us to friends and family. We hope to see you down the road for any of your future needs!

November 15, 2023

Service was okay—not too friendly. Service advisor told me that he would fix the Maintenance Due alerts but forgot. Also, all settings were reset with no effort to notify me or get t More

by VV254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Jan 02, 2024 -

Garden Grove Kia responded

I appreciate your feedback and apologize for any inconvenience you experienced. We strive to provide top-notch service, so we'll definitely take note of this incident to improve our customer experience moving forward. Please feel free to reach out if there's anything else we can assist with! -Craig Atchison - Service Manager - 714-823-4949

November 14, 2023

Was a good visit and the person was very professional. The car was serviced in a timely manner. More

by dannyks23.dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 14, 2023 -

Garden Grove Kia responded

Thank you for taking the time to leave Garden Grove Kia a five-star review! We are so happy to hear that our team was timely and professional. Have a great day!

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