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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,913 Reviews

1,913 Reviews of Garden Grove Kia - Service Center

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October 26, 2023

We bought our Niro plug-in from Garden Grove Kia back in June. We worked with Javier Santos. I highly recommend him. He made the transaction as smooth as possible. We stayed in contact as we had ordered an More

by DAVIDMBALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Santos
Oct 26, 2023 -

Garden Grove Kia responded

David, it's great to know that Javier and our team at Garden Grove Kia made your experience smooth and memorable. Our facility and dedicated team strive to provide the best service possible, and we're glad it reflected in your experience. We appreciate the recommendation! Enjoy driving your Niro plug-in!

October 26, 2023

It's the 2nd time I come here and it's been great service, really helpful. More

by BettyG0307
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 27, 2023 -

Garden Grove Kia responded

Betty, thank you for choosing Garden Grove Kia! We're glad you had great service and we appreciate your positive feedback!

October 26, 2023

I needed my windshield replaced on my 1. 5-month old car after I experienced some rock damage on the freeway. It was incredibly easy to schedule my appointment, and communication was clear fr More

by OLIVIA COTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Andrea
Oct 27, 2023 -

Garden Grove Kia responded

We're glad to know that your windshield replacement experience was positive and straightforward at Garden Grove Kia. Our team is always here to provide clear communication and friendly service! Thanks for the review, we appreciate it!

October 25, 2023

Quick, easy and always reliable. Jeremy checked me in quickly and I was able to work in the clean and nice lobby till my car was ready. More

by ebgirlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Oct 25, 2023 -

Garden Grove Kia responded

We're glad to know your visit was quick and easy at Garden Grove Kia! It's great that Jeremy could assist you promptly, and we hope the lobby provided a comfortable space for you. Thanks for sharing this review with us!

October 25, 2023

The service team is always excellent. I have purchase 5 cars from Garden Grove Kia over the last 9 years, and always have my car serviced there. More

by mgmvam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis is excellent.
Oct 25, 2023 -

Garden Grove Kia responded

We're so glad to know you've had consistently excellent experiences with our service team at Garden Grove Kia. Thanks for your support - here's to another 9 years together!

October 24, 2023

Always a pleasure to have helpful and trained/competent friendly employees. It shows customer service is valued not just in name, but in practice. More

by someguysomewhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Oct 24, 2023 -

Garden Grove Kia responded

Thank you for stopping by to leave Garden Grove Kia a wonderful review! We're glad our customer service experience was a top-notch one for you, that's our goal! Have a great week.

October 23, 2023

Muy buen servicio,lo recomiendo su personal muy eficiente,horarios buenos,y las instalaciones de los mejor. More

by mami_esc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Oct 23, 2023 -

Garden Grove Kia responded

Gracias por la recomendación! Nos alegra saber que nuestro equipo en Garden Grove Kia pudo brindarle un servicio eficiente - Esperamos verle de nuevo!

October 23, 2023

Robert was the best. Very kind and showed concern. Everything was great. Ee appreciate your aervice. Thank you More

by 519LCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, service department
Oct 24, 2023 -

Garden Grove Kia responded

Thanks for highlighting Robert's stellar service! The team at Garden Grove Kia looks forward to seeing you down the road - drive safely!

October 20, 2023

Jeremy was awesome! This was my new Telluride's first service. He was very informative and helpful, giving good insights on what I can expect over the coming months and More

by MeganC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Oct 20, 2023 -

Garden Grove Kia responded

Megan, it's great to know that Jeremy provided you with such a positive experience for your Telluride's first service at Garden Grove Kia. We appreciate the feedback and look forward to assisting you in the future!

October 20, 2023

Took excellent care of my problems. Efrain is very knowledgeable and knew the answers to my questions about my Kia Soul. More

by cg714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Oct 20, 2023 -

Garden Grove Kia responded

We're glad to know that Efrain was able to assist you with your Kia Soul at Garden Grove Kia. We strive for knowledgeable and efficient service, so it's great hearing this feedback!

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