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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,912 Reviews

1,912 Reviews of Garden Grove Kia - Service Center

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October 20, 2023

I had a 27,000 miles service on Wednesday 10/18/2023 at 9:15 AM Met Efrain and he explained and took care of everything very smoothly. The car had done in 1 hour. I'm very happy for this service. Thanks More

by jacquotlq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EFRAIN PEREZ
Report | Print
Oct 20, 2023 -

Garden Grove Kia responded

We're so glad to know that Efrain took great care of you during your service visit at Garden Grove Kia. It's wonderful to see how happy you are with the quick and smooth experience! Thanks for sharing this feedback, we appreciate it!

October 18, 2023

Luis is always attentive and knowledgeable. Helpful staff. Everything seems to be done well. We hope our blackout package window trim doesn't fade again. Hopefully the company has fixed this. B More

by KRISTALSLAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service
Report | Print
October 18, 2023

I've been away for a while, so it was nice to be greeted back. Luis was very patient in explaining what was found to be replaced. The car was ready to go sooner than expected. More

by vmmyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 19, 2023 -

Garden Grove Kia responded

We're glad to have you back at Garden Grove Kia and that Luis was able to assist with your car needs with professionalism! It's great to know we could get you back on the road quicker than anticipated. Thanks for your review!

October 18, 2023

Fast and best service every time I come here. Luis has always helped me. Always feel welcomed. More

by adomi1293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Oct 19, 2023 -

Garden Grove Kia responded

We are thrilled that you had such a positive experience with Luis and the team! Thank you for choosing Garden Grove Kia and for sharing your support. Drive safely!

October 18, 2023

THEY WERE FRIENDLY,PROMT, CLEAN, GAVE SUGGESTIONS ON OTHER THINGS NEEDED ON THE CAR , HELPFUL , KIND, More

by shersuccess1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPARTMENT
Report | Print
Oct 19, 2023 -

Garden Grove Kia responded

We're delighted to know you had a positive experience with our team at Garden Grove Kia! Your kind words about our friendly and helpful service are much appreciated. We look forward to assisting you again in the future!

October 18, 2023

They are very nice and they help wash my car after my service which i appreciate. More

by MAKPONYE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Oct 19, 2023 -

Garden Grove Kia responded

We are glad to hear that you have enjoyed our service and car wash! Thank you for choosing Garden Grove Kia.

October 17, 2023

Luis was great! made check in a breeze. My vehicle was in and out on time! More

by jimb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service
Report | Print
Oct 17, 2023 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We are thrilled that Luis provided top-notch service. Safe travels!

October 16, 2023

Had the part i needed and took care of a recall. Valley Hi kia in Victorville lost my fob and wouldn't take responsibility for it so I had to buy another one and luckily for me Garden Grove kia had More

by jtodd69peterbuilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name but he was very helpful
Report | Print
Oct 16, 2023 -

Garden Grove Kia responded

We're glad to have been able to assist you with your needs at Garden Grove Kia! We appreciate your feedback and are here for any future services you need!

October 16, 2023

Great service every time I go, Luis is very professional been going there for a few year's and I'm happy with their service. More

by ROBLESM26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 16, 2023 -

Garden Grove Kia responded

We're delighted to know that you've been consistently satisfied with our service at Garden Grove Kia, especially from Luis. We appreciate your loyalty and look forward to serving you for many more years!

October 16, 2023

Service was exceptional! Luis was responsive and great attitude. I will definitely be coming here to service my car! More

by SILVIA.LACAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Oct 17, 2023 -

Garden Grove Kia responded

Silvia, we're delighted to know that Luis provided exceptional service at Garden Grove Kia! We look forward to seeing you for your future car services. Thanks for the review!

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