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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,935 Reviews

1,935 Reviews of Garden Grove Kia - Service Center

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November 07, 2023

The person in the service dept. that answered my phone call was very helpful. I believe her name was Andrea. More

by rmalle
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea, Service Dept.
Report | Print
Nov 07, 2023 -

Garden Grove Kia responded

We're glad to know Andrea was able to help you effectively over the phone at Garden Grove Kia. Thanks for your positive feedback!

November 07, 2023

The best thing about Garden Grove Kia is Luis Mendoza in service. He always takes the time to explain what service my car is getting and why. He is patient and gives exemplary customer service. More

by mlstevens8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Nov 07, 2023 -

Garden Grove Kia responded

We're so glad to know that Luis Mendoza has been providing you with excellent service at Garden Grove Kia! It's important for us to keep our customers informed about their car services. Thanks for your kind words and support!

November 02, 2023

I received excellent ,timely, affordable service. I was able to wait for my cars service. More

by zollipop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Nov 02, 2023 -

Garden Grove Kia responded

We are glad to hear that our team provided efficient service. Thank you for choosing Garden Grove Kia!

October 31, 2023

Luis was so helpful, patient and professional. His natural ability to relate to his customers will not be forgotten. Also, his taste in music is a major plus. We had much to discuss. Overall, Luis More

by gregd.lmft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 31, 2023 -

Garden Grove Kia responded

We're delighted to know that Luis was able to provide you with a memorable experience at Garden Grove Kia! It's great hearing about the enjoyable discussions and his excellent customer service. Safe travels on your road trip, we're here if you need anything in the future!

October 31, 2023

Their service center made me feel like I was just another dummy they could make a “sale” to or just another “transaction “. The service guy (Jeremy) was unpersonable and unfriendly. He just acted like he did More

by princessslb87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy in service
Report | Print
October 31, 2023

Efrain always delivers exceptional service. Always greets his customers with a smile and has a strong understanding of the automotive. The best! More

by zeinab.harkous94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Oct 31, 2023 -

Garden Grove Kia responded

We're so glad to know that Efrain's service made a positive impression on you at Garden Grove Kia! We appreciate your kind words and look forward to seeing you again. Safe travels!

October 30, 2023

Jeremy provided a great customer service. My car was ready on time. Great customer service. More

by almaherli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Oct 31, 2023 -

Garden Grove Kia responded

We are so glad that Jeremy delivered a top-notch service experience! Thank you for choosing Garden Grove Kia and for sharing your positive feedback. Safe travels down the road!

October 30, 2023

As always my experience with kia ,friendly very hopeful & when arriving & such a great team , the work on my work happy out come thank you Luis always so hopeful ☺️ More

by BEBEGUGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 30, 2023 -

Garden Grove Kia responded

We're so glad to know that you had a positive experience with Luis and our team at Garden Grove Kia! We appreciate your kind words and look forward to serving you again in the future.

October 28, 2023

Great and fast service it was effecient. I will defenetly be beack here again. Thanks! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Oct 30, 2023 -

Garden Grove Kia responded

It's an honor to have earned your confidence! Thank you for being a Garden Grove Kia customer, Dave!

October 27, 2023

This dealer ship had really helped me out and made me feel valued and respected More

by omarmoh803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremy
Report | Print
Oct 27, 2023 -

Garden Grove Kia responded

We are so glad to hear that you felt taken care of here at Garden Grove Kia. Thank you for sharing this feedback with the team.

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