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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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October 31, 2023

Luis was so helpful, patient and professional. His natural ability to relate to his customers will not be forgotten. Also, his taste in music is a major plus. We had much to discuss. Overall, Luis More

by gregd.lmft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 31, 2023 -

Garden Grove Kia responded

We're delighted to know that Luis was able to provide you with a memorable experience at Garden Grove Kia! It's great hearing about the enjoyable discussions and his excellent customer service. Safe travels on your road trip, we're here if you need anything in the future!

October 31, 2023

Their service center made me feel like I was just another dummy they could make a “sale” to or just another “transaction “. The service guy (Jeremy) was unpersonable and unfriendly. He just acted like he did More

by princessslb87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy in service
October 31, 2023

Efrain always delivers exceptional service. Always greets his customers with a smile and has a strong understanding of the automotive. The best! More

by zeinab.harkous94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Oct 31, 2023 -

Garden Grove Kia responded

We're so glad to know that Efrain's service made a positive impression on you at Garden Grove Kia! We appreciate your kind words and look forward to seeing you again. Safe travels!

October 30, 2023

As always my experience with kia ,friendly very hopeful & when arriving & such a great team , the work on my work happy out come thank you Luis always so hopeful ☺️ More

by BEBEGUGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 30, 2023 -

Garden Grove Kia responded

We're so glad to know that you had a positive experience with Luis and our team at Garden Grove Kia! We appreciate your kind words and look forward to serving you again in the future.

October 30, 2023

Jeremy provided a great customer service. My car was ready on time. Great customer service. More

by almaherli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 31, 2023 -

Garden Grove Kia responded

We are so glad that Jeremy delivered a top-notch service experience! Thank you for choosing Garden Grove Kia and for sharing your positive feedback. Safe travels down the road!

October 28, 2023

Great and fast service it was effecient. I will defenetly be beack here again. Thanks! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 30, 2023 -

Garden Grove Kia responded

It's an honor to have earned your confidence! Thank you for being a Garden Grove Kia customer, Dave!

October 27, 2023

This dealer ship had really helped me out and made me feel valued and respected More

by omarmoh803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremy
Oct 27, 2023 -

Garden Grove Kia responded

We are so glad to hear that you felt taken care of here at Garden Grove Kia. Thank you for sharing this feedback with the team.

October 26, 2023

I needed my windshield replaced on my 1. 5-month old car after I experienced some rock damage on the freeway. It was incredibly easy to schedule my appointment, and communication was clear fr More

by OLIVIA COTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Andrea
Oct 27, 2023 -

Garden Grove Kia responded

We're glad to know that your windshield replacement experience was positive and straightforward at Garden Grove Kia. Our team is always here to provide clear communication and friendly service! Thanks for the review, we appreciate it!

October 26, 2023

We bought our Niro plug-in from Garden Grove Kia back in June. We worked with Javier Santos. I highly recommend him. He made the transaction as smooth as possible. We stayed in contact as we had ordered an More

by DAVIDMBALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Santos
Oct 26, 2023 -

Garden Grove Kia responded

David, it's great to know that Javier and our team at Garden Grove Kia made your experience smooth and memorable. Our facility and dedicated team strive to provide the best service possible, and we're glad it reflected in your experience. We appreciate the recommendation! Enjoy driving your Niro plug-in!

October 26, 2023

Luis is very helpful and explains things so I can understand. I love the coffee and lounge! So helpful when I am waiting for my car. More

by escrowrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service
Oct 26, 2023 -

Garden Grove Kia responded

We're glad to know that Luis was able to assist you and make your experience at Garden Grove Kia a pleasant one. We love hearing that our coffee and lounge area added comfort during your wait! Thanks for the feedback!

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