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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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October 26, 2023

It's the 2nd time I come here and it's been great service, really helpful. More

by BettyG0307
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Oct 27, 2023 -

Garden Grove Kia responded

Betty, thank you for choosing Garden Grove Kia! We're glad you had great service and we appreciate your positive feedback!

October 26, 2023

Great service! Staff was welcoming and gave me the rundown of services provided. Had some snacks, enjoyed some TV time and had a coffee while waiting on my car. More

by NMoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Oct 26, 2023 -

Garden Grove Kia responded

We're glad to know you had a comfortable and enjoyable experience while waiting for your car to be serviced at Garden Grove Kia. We strive to provide excellent service with some added perks! Thanks for the positive feedback!

October 25, 2023

The service team is always excellent. I have purchase 5 cars from Garden Grove Kia over the last 9 years, and always have my car serviced there. More

by mgmvam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis is excellent.
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Oct 25, 2023 -

Garden Grove Kia responded

We're so glad to know you've had consistently excellent experiences with our service team at Garden Grove Kia. Thanks for your support - here's to another 9 years together!

October 25, 2023

Quick, easy and always reliable. Jeremy checked me in quickly and I was able to work in the clean and nice lobby till my car was ready. More

by ebgirlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
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Oct 25, 2023 -

Garden Grove Kia responded

We're glad to know your visit was quick and easy at Garden Grove Kia! It's great that Jeremy could assist you promptly, and we hope the lobby provided a comfortable space for you. Thanks for sharing this review with us!

October 24, 2023

Always a pleasure to have helpful and trained/competent friendly employees. It shows customer service is valued not just in name, but in practice. More

by someguysomewhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Oct 24, 2023 -

Garden Grove Kia responded

Thank you for stopping by to leave Garden Grove Kia a wonderful review! We're glad our customer service experience was a top-notch one for you, that's our goal! Have a great week.

October 24, 2023

Robert was the best. Very kind and showed concern. Everything was great. Ee appreciate your aervice. Thank you More

by 519LCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, service department
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Oct 24, 2023 -

Garden Grove Kia responded

Thanks for highlighting Robert's stellar service! The team at Garden Grove Kia looks forward to seeing you down the road - drive safely!

October 23, 2023

Muy buen servicio,lo recomiendo su personal muy eficiente,horarios buenos,y las instalaciones de los mejor. More

by mami_esc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Oct 23, 2023 -

Garden Grove Kia responded

Gracias por la recomendación! Nos alegra saber que nuestro equipo en Garden Grove Kia pudo brindarle un servicio eficiente - Esperamos verle de nuevo!

October 20, 2023

Jeremy was awesome! This was my new Telluride's first service. He was very informative and helpful, giving good insights on what I can expect over the coming months and More

by MeganC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Report | Print
Oct 20, 2023 -

Garden Grove Kia responded

Megan, it's great to know that Jeremy provided you with such a positive experience for your Telluride's first service at Garden Grove Kia. We appreciate the feedback and look forward to assisting you in the future!

October 20, 2023

Very poor attitude. Your staff was saying what they could not do instead of what they can do. I feel that they wanted to overcharge me for things that did not need to be More

by FOXW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dpt
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October 20, 2023

Took excellent care of my problems. Efrain is very knowledgeable and knew the answers to my questions about my Kia Soul. More

by cg714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Report | Print
Oct 20, 2023 -

Garden Grove Kia responded

We're glad to know that Efrain was able to assist you with your Kia Soul at Garden Grove Kia. We strive for knowledgeable and efficient service, so it's great hearing this feedback!

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