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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,911 Reviews

1,911 Reviews of Garden Grove Kia - Service Center

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October 05, 2023

Outstanding customer service by Luis M. He even gave us a free car wash! Thank you so much More

by Celina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Oct 06, 2023 -

Garden Grove Kia responded

Celina, thank you for giving a shout-out to Luis! We are so glad you received outstanding service at Garden Grove Kia. Enjoy your freshly cleaned vehicle!

October 03, 2023

Kia customer service in garden grove are the worst. Their customer service is horrible and when calling for a appt for service the phone rings forever. Did oil consumption test and was burning oil but More

by terrymaratas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Franklin
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October 03, 2023

I am so grateful to Garden Grove Kia and Efrin in their service department who got my recall work completed and my car back to me in record time. More

by beth.copes2011
Recommend Dealer
Yes
Employees Worked With
Efrin
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Oct 03, 2023 -

Garden Grove Kia responded

We're glad to know that Efrin and our service department at Garden Grove Kia were able to assist you efficiently with your recall work. Thanks for the positive feedback!

October 03, 2023

This was a good experience. I bought my car in Downtown LA and I can tell you the experience was much better at your service center. I do feel the pricing was a little high an More

by mrivas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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October 03, 2023

Very friendly people there good and positive atitude with customers friendly as well helpful with customers More

by atlas6183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Oct 03, 2023 -

Garden Grove Kia responded

We're delighted to know you had a positive experience with our team at Garden Grove Kia! We strive to provide friendly and helpful service. Thanks for the great review!

October 02, 2023

I bought my car in there in 2022 since that I only go there I feel safe taking my car there even tho I live all the way in Los Angeles it’s worth the drive ! They are nice and educated. More

by JULIANADRUMOND345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa, Brandon Dennis
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Oct 02, 2023 -

Garden Grove Kia responded

Juliana, we're so glad to know you're confident in the Garden Grove Kia to get the job done. We appreciate the effort you make in driving from Los Angeles and are always here for any of your vehicle needs!

October 02, 2023

Friendly and knowledgeable staffs and completed the service on time. Explain details of service that they completed. More

by Sean J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis mendoza
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Oct 02, 2023 -

Garden Grove Kia responded

Sean, we're glad to know our team at Garden Grove Kia was able to provide you with detailed and timely service. Thanks for the positive feedback!

September 30, 2023

Terrible, I went for a recall, they just say the recall doesnt exist and charge 220 for nothing More

by richyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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September 29, 2023

Will keep going to the Garden Grove location for my KIA service. I trust the mechanics. More

by garcia207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Brian Fierros
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Sep 29, 2023 -

Garden Grove Kia responded

We love to hear our technicians have earned your trust here at Garden Grove Kia! Thanks for taking the time to share your feedback, we look forward to serving you in the future.

September 28, 2023

We did not have a long wait for service. Friendly and fast service. Thank you! More

by beltsao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Garden Grove Kia responded

It was our pleasure to welcome you to Garden Grove Kia with efficient service! Thank you for the 5-star review!

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