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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,932 Reviews

1,932 Reviews of Garden Grove Kia - Service Center

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September 29, 2023

Will keep going to the Garden Grove location for my KIA service. I trust the mechanics. More

by garcia207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Brian Fierros
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Sep 29, 2023 -

Garden Grove Kia responded

We love to hear our technicians have earned your trust here at Garden Grove Kia! Thanks for taking the time to share your feedback, we look forward to serving you in the future.

September 28, 2023

We did not have a long wait for service. Friendly and fast service. Thank you! More

by beltsao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Garden Grove Kia responded

It was our pleasure to welcome you to Garden Grove Kia with efficient service! Thank you for the 5-star review!

September 28, 2023

check out form said check list attached. None attached and advisor was unable to print one. So what was checked? Check out form says decal attached to the car for the anti-theft software More

by edmiii654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efrain Perez
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September 27, 2023

Service department were very courteous and fast. Answered every question I asked, plus gave me a free complimentary car wash. More

by mikecaricari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrian in service department
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Sep 27, 2023 -

Garden Grove Kia responded

Mike, we're glad to know our service department at Garden Grove Kia provided you with a swift and courteous experience. Enjoy that clean car!

September 26, 2023

Rip off. $400 for oil change. Hate loathe disgust dishonest lame regret rude never again. stealership More

by roberto.d.rochall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Fernandez
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September 26, 2023

Jeremy was extremely attentive and helpful. He had clear communication and I can’t be more satisfied. Job well done More

by 4nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service department
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Sep 26, 2023 -

Garden Grove Kia responded

We're so glad to know that Jeremy was able to provide you with the attentive and clear communication you deserved at Garden Grove Kia. Thanks for sharing your satisfaction, we appreciate it!

September 26, 2023

Great service and professional attitude. Efrain was knowledgeable and provided updates as needed. Will continue to take my vehicle to GG Kia. More

by Rose Escutia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Sep 26, 2023 -

Garden Grove Kia responded

Rose, we're glad to know Efrain and our team at Garden Grove Kia were able to provide you with great service. We look forward to continuing servicing your vehicle in the future!

September 22, 2023

Good quality work but expensive ($139 for oil/filter change vs $65 at Ford dealer) and kinda slow (almost 2 hrs vs less than 1 hr at Ford). Nice waiting room... More

by gregory.g.lindstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service
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September 22, 2023

My appointment was for 7:30 the gates did not open until 7:36. I promptly met by Luis my service adviser. Waiting room was clean. Miss the free donuts, thanks covid. More

by KCRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Sep 24, 2023 -

Garden Grove Kia responded

We appreciate your patience and understanding with the slight delay at Garden Grove Kia. We're glad to know Luis was able to assist you promptly, and we miss those free donuts too! Thanks for leaving a review.

September 21, 2023

I am very satisfied with the service that you provide and will continue taking the car More

by gladysrosas525
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Report | Print
Sep 21, 2023 -

Garden Grove Kia responded

Your review means a lot to us! Thank you for choosing Garden Grove Kia and for sharing your experience. Drive safely until we see you again!

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