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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,912 Reviews

1,912 Reviews of Garden Grove Kia - Service Center

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August 21, 2023

Met me right at the door, explained everything clearly, and treated me and car well. More

by ric.deyarmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Report | Print
Aug 21, 2023 -

Garden Grove Kia responded

We are glad to hear that our team went above and beyond for you. Thank you for choosing Garden Grove Kia!

August 21, 2023

Good service always helpful Louis is very helpful. They are excellent. Parts department and service department excellent More

by ritabro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Aug 22, 2023 -

Garden Grove Kia responded

Rita, we're delighted to know that Louis and our team at Garden Grove Kia were able to provide you with excellent service. Thanks for the positive feedback!

August 18, 2023

Friendly and informative service advisors who frequently keep you updated concerning the status of your vehicle More

by andrewsantamaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Aug 21, 2023 -

Garden Grove Kia responded

Andrew, we're glad to know our service advisors at Garden Grove Kia were able to keep you well informed about your vehicle's status. Thanks for the positive feedback!

August 18, 2023

Friendly and helpful staff! !! Car was ready and nicely washed!!!surrounding area very clean! All questions answered appropriately More

by 4UNCORKED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 21, 2023 -

Garden Grove Kia responded

We're delighted to know you had a positive experience with our team at Garden Grove Kia! We strive to provide top-notch service and clean facilities. Thanks for the review, we appreciate it!

August 17, 2023

Good service, got my truck done. I'll keep coming back to this spot. Inget my questions answer. More

by pablo9solis
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Aug 17, 2023 -

Garden Grove Kia responded

Thank you for this fabulous review of Garden Grove Kia!

Aug 17, 2023 -

pablo9solis responded

Y go to dealer, service done on time and

August 16, 2023

It was a recall where no work needed to be done just reviewed and signed off as I don't have a tow hitch and it took 2 hours with an appointment and my keychain went missing in the process. They did was More

by firmevats
Recommend Dealer
No
Employees Worked With
Don't know who worked on car in service
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August 16, 2023

I have always had a very good experience at this Kia Dealer. I have always been well taken care of and they have never over charged me. Very kind and great customer service. More

by cpnavarro007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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Aug 16, 2023 -

Garden Grove Kia responded

We're so glad to know you've consistently had great experiences with us at Garden Grove Kia. Our team always aims for top-notch customer service and fair pricing. Thanks for the positive feedback!

August 16, 2023

Jeremy was straightforward and very communicative of what to expect. The overall process was smooth. More

by zgpanaguiton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fox
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Aug 16, 2023 -

Garden Grove Kia responded

It's great to know that Jeremy provided clear communication and a smooth process at Garden Grove Kia. Thanks for sharing your experience!

August 15, 2023

Luis took great care of scheduling our EV6 service and answering all of my questions. More

by SCHMIDT8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS MENDOZA
Report | Print
Aug 16, 2023 -

Garden Grove Kia responded

We're proud to hear Luis did a great job assisting you throughout your vehicle service! We thank you for trusting Garden Grove Kia with your Kia EV6, and look forward to seeing you again!

August 14, 2023

Great experience made possible by Efrain my service advisor. He was very helpful, knowledgeable and professional, he made me feel at home. First time visit to Garden Grove Kia More

by eariel58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain in service.
Report | Print
Aug 14, 2023 -

Garden Grove Kia responded

We appreciate knowing that you enjoyed working with Efrain and our Garden Grove Kia team! Thanks so much for sharing this positive feedback.

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