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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,913 Reviews

1,913 Reviews of Garden Grove Kia - Service Center

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August 14, 2023

Great experience made possible by Efrain my service advisor. He was very helpful, knowledgeable and professional, he made me feel at home. First time visit to Garden Grove Kia More

by eariel58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain in service.
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Aug 14, 2023 -

Garden Grove Kia responded

We appreciate knowing that you enjoyed working with Efrain and our Garden Grove Kia team! Thanks so much for sharing this positive feedback.

August 14, 2023

Garden grove Kia was very fast and efficient. Hassle free maintenance. Thank you for your service. More

by alancurry84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 15, 2023 -

Garden Grove Kia responded

We're happy to have earned your support at Garden Grove Kia! Thanks for the review!

August 14, 2023

Work was performed as described, service advisor was great at explaining all work and recommendations. Great job Luis. More

by rodrit76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Aug 15, 2023 -

Garden Grove Kia responded

We're glad to know Luis and our team at Garden Grove Kia were able to provide you with the detailed service you needed. Thanks for your feedback!

August 14, 2023

Brought my KIA Soul in compliance with two recall notices. Efrain and the rest of the staff treated me very cordially, just like a paying customer. All the work was done promptly and I was texted fo More

by lydiapearson64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Aug 15, 2023 -

Garden Grove Kia responded

We're glad to know that you had a positive experience working with Efrain and our team at Garden Grove Kia. We always strive for efficient, friendly service. Thanks for the 5-star review and keep us in mind for any future needs on your Kia Soul!

August 11, 2023

Great service great dealer happy with purchase Happy happy happy happy happy happy happy Happy More

by kristym863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We are thrilled to read you are happy.

August 10, 2023

Great Service! !! I was out of there well before my estimated time. Way to under promise and over deliver. More

by Kevnmarci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Aug 11, 2023 -

Garden Grove Kia responded

We're delighted to know that our team at Garden Grove Kia was able to provide you with efficient service! We always aim for a top-notch experience. Thanks for the review and we hope to see you again soon!

August 09, 2023

I have used this dealership since I purchased my car in 2022 (it’s a 2023 model) for all the maintenance/service intervals. (4 visits) I have been pleased each time, and each time I have chosen to wait i More

by maureenflynnbecerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Aug 09, 2023 -

Garden Grove Kia responded

Maureen, we're glad to know you've had consistently positive experiences with us at Garden Grove Kia. It's great that Luis Mendoza and our team have been able to keep you updated throughout your visits. Thanks for choosing us for your car maintenance needs!

August 09, 2023

Clean service stations and most important the staff are polite, respectful and professional. The service prices are too high but I understand that everything has gone up after the pandemic. More

by rachaelramos27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Efren Perez
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August 09, 2023

Fast and friendly service. The waiting station is very clean. Jeremy Fox, Amazing customer service. More

by EJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Aug 09, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Jeremy and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

August 08, 2023

Fast and friendly service. They took care of my car that was broken into and fixed it right away. More

by asbuechner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
Report | Print
Aug 08, 2023 -

Garden Grove Kia responded

We're delighted we could deliver an excellent experience! - Garden Grove Kia Team

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