Garden Grove Kia - Service Center

The service was done in a timely and professional manner The waiting lounge was comfortable manner The waiting lounge was comfortable More

Got us in and out, very courteous and professional. Luis did a fantastic job of communicating. Luis did a fantastic job of communicating. More

Work man ship is good. Service was great. Customer Louge is very nice with good coffee & water Service was great. Customer Louge is very nice with good coffee & water More

Can’t say enough great things about this dealership. Excellent customer service. Service Team went above and beyond to accommodate with repairs needed and courtesy vehicle since was in longer than expec Excellent customer service. Service Team went above and beyond to accommodate with repairs needed and courtesy vehicle since was in longer than expected. More

Did a great job and was on-time with appointments. Did work properly for maintenance. Suggested next maintenance work at next mileage milestone. And I'm just here for the popcorn really. The lounge an Did work properly for maintenance. Suggested next maintenance work at next mileage milestone. And I'm just here for the popcorn really. The lounge and bathrooms are clean and stocked with refreshments. More

Jeremy was helpful and had a great attitude. Very pleasant. Car was ready in no time at all. Very pleasant. Car was ready in no time at all. More

I love Garden Grove service. It just works! Schedule the appointment on the site. Come. No lines, almost no wait, very welcome people. Everything is explained, options are sugges It just works! Schedule the appointment on the site. Come. No lines, almost no wait, very welcome people. Everything is explained, options are suggested, work is done quickly, you're being notified immediately when it is done. There is a good place to wait: coffee, water, restrooms, nice seats. More

The price for the synthetic oil/filter change on a Kia Soul is outrageous! Seriously it was approx. $165.00! I was shocked and didn't know what to do! Also I don't like your print out because it doesn' Soul is outrageous! Seriously it was approx. $165.00! I was shocked and didn't know what to do! Also I don't like your print out because it doesn't really show the breakdown of costs. I guess that's how you hide fees? That is ridiculous and with my busy schedule and inconvenience of finding a ride home (also got front or rear - not sure which one done) I didn't want to leave without getting the service done. I will find a new mechanic from now on. Kia isn't doing anything special for me and I'd rather take it to my friends shop and pay half the price for the same service. Your labor charges are so overpriced. The service advisors are friendly although customer service is very important I'd rather pay half the price than have a nice service advisor! More

My trip to garden Grove Kia was not bad at all. I never thought I would be saying that but here I am. Jeremy was excellent he saw that I am disabled and seemed to get things done very quickly. I am I never thought I would be saying that but here I am. Jeremy was excellent he saw that I am disabled and seemed to get things done very quickly. I am also recovering from Kia of Cerritos... If I were rating them, they would get maybe one star. I have had three keys and I've always dreaded taking it into the dealer. So now the only time that I go to the dealer is when it's for factory maintenance, and even then at Cerritos it's a nightmare. Again, I was very very pleased with the service and Jeremy made the whole experience, I don't want to say enjoyable, but it certainly was not bad at all. Great coffee too! More

Luis, in service, is who I rely on each time I bring my car in. This is the third Kia we have pitched at this dealer and are pleased with our experience each time. car in. This is the third Kia we have pitched at this dealer and are pleased with our experience each time. More