Garden State Honda

I am extremely disappointed with how the Honda Service Center in Clifton handled the repair of our 2009 Honda Accord. It showed their lack of knowledge in fixing their own line of vehicles and their tende Center in Clifton handled the repair of our 2009 Honda Accord. It showed their lack of knowledge in fixing their own line of vehicles and their tendency to ask customers to pay more for unnecessary repair. Last month, the engine check and VSA light in our 2009 Honda Accord turned on and the car would not go more than 20 miles an hour. We took it to Honda Service Center in Clifton. Initially, Honda said that there are misfires so two cylinders had to be replaced. That costed $1,026.32. After they changed the cylinders, the issue was not resolved. Then, they said that the PCM needed to be changed which would cost another $1,375.00. However, we were forewarned that even though the PCM is replaced, the chance for the problem to be resolved is only 50%. If that does not work, the engine must be changed. They estimated the cost for used engine and labor at over $5000. Before deciding on whether to go ahead with Honda’s recommendations, my cousin was able to find a service bulletin issued by Honda regarding the problem codes our car have. I conveyed this message to the service representative that was handling our car but was vehemently dismissed saying that they have done more than what is suggested in the service bulletin. They insisted that that the PCM replacement was the next course of action. With the total cost that we would incur, we pulled out the car from Honda without having the PCM and engine replaced. We were seriously thinking of just using what we would pay to repair into purchasing a new vehicle. As a last resort, we took the car to a local mechanic. He took the car in and after two days, he was able to fix the problem for less than $500. He said that the problem our car had is very common with cars of the same make and model. More

Ruddy Balbie, Jerry Perez, Eddy Gomez y Juan varela muy amables ellos te explican bn la cosas y te ayudan en todo los recomiendo muy buen servicio. Thanks.😇🤩🥳 amables ellos te explican bn la cosas y te ayudan en todo los recomiendo muy buen servicio. Thanks.😇🤩🥳 More

The customer service is awesome at Garden State Honda in Passaic! Pedro and Mrs. Shaheed are amazing! Thank you so much! I’m so happy 😀 Passaic! Pedro and Mrs. Shaheed are amazing! Thank you so much! I’m so happy 😀 More

I gotta thank this man he helped me out so much . Just when I thought I had no hood left he was able to pull it off in the end . I’m leaving here with a brand new car !! Just when I thought I had no hood left he was able to pull it off in the end . I’m leaving here with a brand new car !! More

David was very helpful and pleasant to deal with. He made purchasing a new vehicle such a smooth transaction He made purchasing a new vehicle such a smooth transaction More

I had a wonderful experience with Pernell, and Garden State Honda. Thank you for everything! State Honda. Thank you for everything! More

Jennifer,Charlie, Jerry Perez y Juan Varela Ellos hicieron todo para adquirir mi vehiculo,Im 100% satisfied Thanks for everything. hicieron todo para adquirir mi vehiculo,Im 100% satisfied Thanks for everything. More

Best dealer to me for 10 years love Kevin love the staff thank gsh.🙏nj thank gsh.🙏nj More

Very friendly and helpful, took great care of me and made sure I was satisfied with everything. sure I was satisfied with everything. More

I went there to buy a car a little while ago. I had been to a bunch of different dealerships for a couple of weeks. The whole team at Garden state was awesome! They were very nice and helped me f I had been to a bunch of different dealerships for a couple of weeks. The whole team at Garden state was awesome! They were very nice and helped me find the right car for me and at a good price. I especially loved Charlie K. He was very helpful and spoke to me like I was more than just a customer. He treated me like family and that really won me over. I would highly recommend Garden State Honda!!! More