Garden State Honda

Smooth transaction; helpful, professional staff I am a first time new car buyer; a colleague of mine recommended to go to Garden State Honda in Clifton, on Rt 3W. I was happy to have a recommendati I am a first time new car buyer; a colleague of mine recommended to go to Garden State Honda in Clifton, on Rt 3W. I was happy to have a recommendation, because as a first time new car buyer, well, you know NJ car dealers, they just don't have a good reputation overall... The first contract was with Rosie, very pleasant and helpful, I set up an appointment for Saturday morning. On that morning we were greeted by our energetic salesman David Garcia. I asked David all I wanted to know about the Honda Accord, and I got quick and clear answers about both models we looked at. David was friendly, respectful and knowledgeable. I appreciated his follow up calls to some questions I had during the process. On a couple of things David wanted to consult with his manager, Johan. I met Johan that morning also (and later at their other location in Passaic). Fine gentleman, Johan. I wanted to take a test drive and that was quickly arranged on the spot. I told David I was going to go Subaru next, as the Accord and the Legacy were my two choices. There was no pouting or pressuring salesman here, we were helped very professionally and went on our way to the Subaru dealer. We could have gone to another Honda dealership but we were very content with this dealership and sales staff. The end of the story: we found our way back and bought an Accord Sport from David. The dealership was busy when we came back (it was a Saturday afternoon!). Another salesman, Marco, helped finish the paperwork with us so we would not have to wait and so that David did not have to rush the customers he was with. The financial side of the transaction was handled by Fred in an efficient and gentlemanly manner. We were offered some options and warranties which we declined, totally without pressure. Because I had opted for several non-standard accessories, I had to take the car to their service center on 225 River Dr in Passaic. I had made an appointment with Al. I went there the next Saturday. This is a busy place, but I did not have to wait long before the car was taken by the valet. I was not in a rush as I had a ride home, but I did get a fresh bagel and a cup of coffee before my ride showed up. Several people were waiting in the service waiting area and using the dealer's computers, while others had brought their own (free wifi) . The service area has comfortable chairs as well as small tables where you could read a paper or work on your laptop. While at home I had another question so I called Al, got him on the phone and was helped again in a friendly and professional manner. A bit later I got a call the car was ready. I picked up the car and paperwork, and I was out the door. Without pressure and hassles, each phase of my transaction was a good and pleasant experience! More

Best customer service We recently purchased Honda odyssey from this place. It was great experience . David Garcia was extremely helpful thougout whole process . I would hig We recently purchased Honda odyssey from this place. It was great experience . David Garcia was extremely helpful thougout whole process . I would highly recommend him if you want to purchase new car from this Honda. Both Alex and David gave us really good price for this car. David helped us with color selection too when we were confuse between two colors. He explained all the features very well. Right after I drew my car to home , I lost my Honda keys . I called him to found out if I left key there . We were all so worried . My key was in tha parking lot in the snow . He found the keys and called me back . It's really impresive work from him. More

Great Sales Team This was probably one of the best purchasing experiences I've ever had. Bryan Gamble was great. There was no pressure from him just gave me the fact This was probably one of the best purchasing experiences I've ever had. Bryan Gamble was great. There was no pressure from him just gave me the facts and let me decide for myself. Felicia Camacho in finance went above and beyond to get me the best rate possible. She made sure I left there with the best experience possible. I thought the way to go would be the used Honda Pilot being that monthly payments were important to me. Felicia gave me options for both Used and new and we realized that New would cost me less monthly and its NEW. Absolutely wonderful experience. I would definitely recommend. More

Satisfied customers We are one satisfied customer of Garden State Honda. Sales rep , Lorenzo P is very helpful and knowledgeable. Answered most of our questions and conce We are one satisfied customer of Garden State Honda. Sales rep , Lorenzo P is very helpful and knowledgeable. Answered most of our questions and concerns . Waiting time is reasonable. We went home with our car happy. More

No Pressure Our experience with Bryan Gamble at Garden State Honda was fantastic in every way. Bryan is a great listener and quickly learned about the features th Our experience with Bryan Gamble at Garden State Honda was fantastic in every way. Bryan is a great listener and quickly learned about the features that were most important to us. He matched us up with a vehicle that was perfect for our needs. Courteous and knowledgeable, Bryan did not oversell or pressure us in any way. Call Bryan if you want a great sales experience! We will go back to Garden State Honda and recommend them to family and friends. More

Wonderful Went in to look at new cars. Pedro Sosa was a great sales rep. Found me just what I was looking for and worked with Sahtiekqua Knox to keep me in my p Went in to look at new cars. Pedro Sosa was a great sales rep. Found me just what I was looking for and worked with Sahtiekqua Knox to keep me in my price range. Job well done by both. More

Lease Car Our experience with Garden State Honda was a pleasure. My husband was interested in a Honda Civic Coupe and Jose was able to not only find a great ca Our experience with Garden State Honda was a pleasure. My husband was interested in a Honda Civic Coupe and Jose was able to not only find a great car but give us a great price on the lease. Since my husband was still undecided, they allowed us the weekend to think about it - called on Monday to accept the offer but due to weather we asked if we could finalize the deal the next day and that was not a problem at all. The most important aspect is that Jose listened and wasn't pushing us to buy. He was extremely helpful and not only answered all of our questions but made sure we were comfortable with all the facts/figures and use of the car. Very respectful. I find that to be the most important item when making a significant purchase. We definitely will consider going back to Garden State when we are ready to replace our second car. More

wonderful experience Loved the experience, everyone was wonderful , patience and answer all my questions .I would recommend all my relatives and friends .Thank you for eve Loved the experience, everyone was wonderful , patience and answer all my questions .I would recommend all my relatives and friends .Thank you for everything,my husband also loved the experience. Sincerely Mercedes Trinidad. More

Great experience They were extremly helpful and helped ease my shopping experience. Next time I am planning on purchasing another vehicle I plan on going back to that They were extremly helpful and helped ease my shopping experience. Next time I am planning on purchasing another vehicle I plan on going back to that dealership. More

amazing I went expecting to walk out with something that i didnt want and with my dealer he made sure i got what i wanted. Awesome! I went expecting to walk out with something that i didnt want and with my dealer he made sure i got what i wanted. Awesome! More