Garden State Honda

While I am happly with the car and deal I got, the main complaint I have is with wrong information from the internet department. I did all of my negotiating via the internet. The day came when I was read complaint I have is with wrong information from the internet department. I did all of my negotiating via the internet. The day came when I was ready to buy, and the internet sales department gave me a great price quote. Unfortunately, he did not check the inventory on the computer to see that the color vehicle I wanted was in stock. He told me they had the color in stock, and I came with my checkbook only to find out that car was "sold yesterday". I ended up buying a different color for a few hundred dollars less. Needless to say, I am happy with the car. I feel like I got a great price compared to "what others are paying" on the Edmunds site. The salesman (Jimmy) was very friendly, and I received the promotional APR that was advertised from the finance department. Like all dealerships, they tried to throw in gap insurance, window etching, etc... but I stood firm and had my monthly payments calculated before I came in so I knew what they should be. More

The entire experience was extremely pleasant. It took only one day to drive home with the new vehicle. The sales consultant David Russo provided an exceptional customer service he is professional, person only one day to drive home with the new vehicle. The sales consultant David Russo provided an exceptional customer service he is professional, personable, and knowledgeable. In addition, the finance department also earned A+ rating. The entire staff created atmosphere where customer feels welcome. We would definitely recommend this dealership and Honda product to our friends. More

My experience at Garden State Honda was very informative, all the questions were answered fully, and Jacob took the time to cover every detail. He was a kind gentleman who was not pushy and I felt he was tr all the questions were answered fully, and Jacob took the time to cover every detail. He was a kind gentleman who was not pushy and I felt he was truly looking for a vehicle that would fit my needs. The entire staff there was very friendly and easy to talk to, while Jacob checked on different things for me, there was always someone that would make conversation, ask if I would like a beverage or make converstion with my children. The Garden State Honda Staff were all very courteous. I would definately recommend to get a car from this dealership. More

I was there for a defect in cosmetics on my new 2008 Honda Accord v6. It was fixed but should not have been an issue in the first place. The rear door panels (trim) were separated from the roof lining Honda Accord v6. It was fixed but should not have been an issue in the first place. The rear door panels (trim) were separated from the roof lining displaying gaps and shreds from where the fabric was cut. I could see metal framin from inside my new car. More

The first time i went to buy a car it was nissan altima and i loved the car no doubt on that but the customer service was so bad at nissan dealership.They were just trying to sell me a car like they were p and i loved the car no doubt on that but the customer service was so bad at nissan dealership.They were just trying to sell me a car like they were paying for it and at garden state honda it wasn't like that, the guy gave me all kind of choices to pick so i really felt comfortable with that and not just trying to sell any car to me. He showed me all the deals and cars that were good in the market and i really like that. I would recommend everybody to meet tony when they go buy a car. More

The service I received was absolutely great!!! I never had to deal with high pressure tactics and everything was done low key!!!! David and this dealership clearly took my requests into considereation wh had to deal with high pressure tactics and everything was done low key!!!! David and this dealership clearly took my requests into considereation which was why we could do a deal. I would definitely recommend this dealership!!! More

worst experience ever this is the third car i have gotten from this dealership and will be my last time. lied to, and run around by your so called sales people , etc, etc no thanks to your sales d from this dealership and will be my last time. lied to, and run around by your so called sales people , etc, etc no thanks to your sales dept best service dept ever, well run by prof.&courtious personal. More

The salesman was friendly and helpful. The negotiation for the price was fair and seemed like a good deal for me. The process of buying the car that I wanted (color, model extras) was favorable to me. I f for the price was fair and seemed like a good deal for me. The process of buying the car that I wanted (color, model extras) was favorable to me. I felt I walked away with a good deal and was happy with the advice of the salesman in helping me choose the model that suited me. The service center for maintenance (oil change, etc.) was very fast and a comfortable, satisfying experience. Overall very happy with the car. More

3 tires on my truck started to loose air i decided to take it back to Garden State being that a previous problem took to long at another dealer (Metro Honda, in JC), they ck the tires and came to the con take it back to Garden State being that a previous problem took to long at another dealer (Metro Honda, in JC), they ck the tires and came to the conclusion that they were defective,3 tires were order a few days later were installe in my truck, no problem since then More

We were treated very well by our salesman Tao, our complaint is with how much time it took to finally drive the car away. We spent at least 4 hours at your dealership, and feel it was entirely too lo complaint is with how much time it took to finally drive the car away. We spent at least 4 hours at your dealership, and feel it was entirely too long. Otherwise, we are very satisfied with the Civic, and also want to say we had no problem with our salesman Tao, it was all the delay that was the problem. More