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Gary Crossley Ford

Kansas City, MO

4.9
875 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart. Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay. We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle. From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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8050 N Church Rd.

Kansas City, MO

64158

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Showing 875 reviews

June 15, 2026

Shady sales team. Multiple vehicles sold out from under me. Loyalty from customers is not reciprocated. More

by joelmdickes
Recommend Dealer
No
Employees Worked With
Sam, Terry, Ashley
Jun 16, 2026 -

Gary Crossley Ford responded

Hello, Thank you for providing feedback on your recent interaction with us. We aim for complete customer satisfaction and would value the chance to discuss the experience you had with our Sales Team when expressing interest in a few vehicles. Please contact us at your earliest convenience. Sincerely, Gary Crossley Ford Customer Care Team info@garycrossleyford.com 816-367-6364

June 15, 2026

Very pleased with our recent oil change. We've been happy with our last two cars purchased from Gary Crossley. Thank you, Elvin and Lillie Campbell More

by Campbell2011lillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Gary Crossley Ford responded

Thank you for your positive feedback, Elvin and Lillie. We appreciate your loyalty to Gary Crossley Ford.

June 13, 2026

I had a wonderful experience with the team at Gary Crossley! Parker helped me choose a new vehicle that fit what I was looking for while also staying affordable. The personnel at the front desk were v More

by nicholuslux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Gary Crossley Ford responded

Thank you for sharing your experience with our team at Gary Crossley Ford. We're glad our team could assist you in finding a vehicle that fits your needs. We appreciate your feedback.

June 11, 2026

⭐⭐⭐⭐⭐ I had a great experience working with Landon at Gary Crossley. He was incredibly patient with me while I was making sure I was making the right decision. Buying a new car comes with a lot of choice More

by SydniKurtz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landen Alft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jun 11, 2026 -

Gary Crossley Ford responded

Thank you for sharing your experience with our team at Gary Crossley Ford. We appreciate your detailed feedback and are glad to hear you felt supported during your car buying process. Your recommendation is valued.

June 08, 2026

Got an appointment booked easily and had an excellent experience. The staff was very professional and friendly. I would recommend this dealership for all of your ford needs from sales to service!! More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanice Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Gary Crossley Ford responded

Thank you, Allen! We appreciate your review and your loyalty to our dealership!

June 05, 2026

Randall helped make this process extremely smooth and he helped me find a great truck I’ve been looking for, for a while. More

by Cambo
Recommend Dealer
Yes
Employees Worked With
Brian Hestand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Freeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Gary Crossley Ford responded

We're glad our team could help you find the truck you wanted. Thank you for sharing your experience with Gary Crossley Ford.

June 04, 2026

Very helpful and anticipated my needs before I could even verbalize. Charlie was a great salesman not too pushy but answered all my questions perfectly. More

by Lori Conway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanice Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Gary Crossley Ford responded

Thank you for recognizing our team's efforts. We're glad the sales experience met your expectations. Gary Crossley Ford appreciates your feedback.

June 04, 2026

Everyone was great! Ryan York and Rick Wolpers did great at making sure I was well informed, had options and didn't pressure me or talk to me like I was stupid. My car w More

by Chula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan York, Rick Wolpers
Jun 04, 2026 -

Gary Crossley Ford responded

Thank you for sharing your positive experience with our team at Gary Crossley Ford. We appreciate your feedback and are glad you felt well informed and comfortable.

June 04, 2026

Zackary Oldham in service has done everything possible to get the repair to my brand new F-150 covered under the "bumper to bumper" warranty. Him and everyone at Gary Crossley Ford are great, just wish Ford More

by susankfernandez72
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landen Alft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zackary Oldham
Jun 04, 2026 -

Gary Crossley Ford responded

We appreciate your feedback about your F-150 repair experience and our team's efforts at Gary Crossley Ford. Thank you for recognizing our service. Your comments about the warranty and engineering are noted.

May 27, 2026

It was a real pleasure working with Bryce Hill. He was super professional, easy to work with, and very relaxed and non-pressuring. Bryce went above and beyond by bringing out another similar vehi More

by Randy S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanice Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Gary Crossley Ford responded

Thank you for sharing your experience with our team at Gary Crossley Ford. We're glad the 2025 Ford Maverick met your needs and you found our process straightforward. We appreciate your recommendation.

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