Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gary Crossley Ford
Kansas City, MO
944 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 944 reviews
September 27, 2026
Huge thanks to Charlie Henderson and the team at Gary Crossley Ford for making my recent purchase of a Bronco Sport Badlands so seamless. No pressure, incredibly helpful staff, and top-notch customer ser Crossley Ford for making my recent purchase of a Bronco Sport Badlands so seamless. No pressure, incredibly helpful staff, and top-notch customer service. Charlie was patient, kind, and his deep knowledge of the vehicle made all the difference—he even walked me through setting up my phone with the car. A truly wonderful experience from beginning to end, and I highly recommend asking for Charlie if you're shopping here! More
by New Bronco Sport Owner
Employees Worked With
September 23, 2026
Darren was a tremendous salesman. Listened to my wants & needs. Made the process of purchasing my new vehicle easy & painless. Listened to my wants & needs. Made the process of purchasing my new vehicle easy & painless. More
by flashysmom
September 20, 2026
I was so excited and had a wonderful experience at Gary Crossley Ford! Salesperson Adam Hulin is amazing. He welcomes everyone so warmly, is very nice and kind, and talks to people in such a friendly, resp Crossley Ford! Salesperson Adam Hulin is amazing. He welcomes everyone so warmly, is very nice and kind, and talks to people in such a friendly, respectful way. He made the whole process feel comfortable and enjoyable. Highly recommend Adam and Gary Crossley Ford! More
by justpaul.v02
Employees Worked With
September 17, 2026
This dealership is awesome! ! Zach was great to deal with when we had tires put on our car. The technician that installed them did a great job. He told us what our brake pads wer ! Zach was great to deal with when we had tires put on our car. The technician that installed them did a great job. He told us what our brake pads were at and checked out our vehicle to make sure it was safe. Thank you so much for taking care of our vehicles. Gary Crossley Ford. Keep up the good work. More
by fireman_charlie
Employees Worked With
September 16, 2026
We have both vehicles serviced at Gary Crossley and recently purchased a new Explorer from them. Friendly, helpful and professional. Ryan in the Service department is excellent. Highly recomme recently purchased a new Explorer from them. Friendly, helpful and professional. Ryan in the Service department is excellent. Highly recommend this dealership More
by shawnjhep
Employees Worked With
Ryan in service
September 13, 2026
This was the smoothest transaction I've ever had at a dealership. From finding the vehicle to getting it financed and the trade in they didn't low ball me very fair value. dealership. From finding the vehicle to getting it financed and the trade in they didn't low ball me very fair value. More
by gregorypeterman1234
September 09, 2026
Ryan Brehm is no nonsense and gets the job done. I went in the dealership to test drive an Explorer at 9:15 a.m. and was a new owner of an 2026 Explorer xx and out the door at 12:15. He assumed, Dan I went in the dealership to test drive an Explorer at 9:15 a.m. and was a new owner of an 2026 Explorer xx and out the door at 12:15. He assumed, Daniel was excellent with the connectivity end of it. And of course Todd Gentry is great to work with too. It was an OUTSTANDING experience! Crossley has been our dealer fro 15 years and we are super happy with them. More
by tararozum
August 23, 2026
The vibe is positive, and high energy as soon as you walk in the door. Everyone is super friendly and happy….even Turbo! Everyone that I dealt with was very knowledgeable and answered all the questions I had in the door. Everyone is super friendly and happy….even Turbo! Everyone that I dealt with was very knowledgeable and answered all the questions I had. They took extra time to find a warranty that was best for me, and never did I feel like I was being pushed in a certain direction. I never felt rushed. It was the best and easiest auto purchase I have ever made. More
by Thendrix
Employees Worked With
Other Employees :
Shaia Nixon- 5 stars. Talked on the phone and she was super helpful.
